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Paper tray will not lift on a GR3770

The paper tray will not lift on my GR3770 the pannel says "check paper load area'

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  • jlwaugh Sep 19, 2008

    There is a metal bar above the paper feed rolers that has a spring loaded switch that was sticking.

  • stuchandler6 Dec 05, 2008

    me too.........



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Either the motor is not turning to lift it up or the gear is broken, do you hear the motor turning when the tray is pushed in? take the tray out and look in the back to see if there is anything blocking it also.

Posted on Sep 16, 2008

  • CheckitRight
    CheckitRight Sep 22, 2008

    Glad you found the problem.

    Please rate, TNX



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