Question about HP LaserJet 2840 All-In-One Printer

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"incorrect yellow" We replaced color cartridges, and now we can't get the cartridges to rotate. It seems to be stuck in one place. We can't pull anything out. The message says "incorrect yellow."

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  • rcn56 Dec 31, 2008

    which plastic cover do we need to remove? thanks.

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You need to remove the plastic cover in order to remove the problem cartridge...

Posted on Sep 16, 2008

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1 Answer

Xerox DC12 Error code 9-355


Error code 9-355 indicates, the magenta toner dispenser is broken and in need of repair.



Open the Front Door

From left to right, the Toner Cartridge colors are Cyan, Magenta, Yellow, and Black.


As a pre-caution, place a few sheets of paper on the floor, under the Toner Cartridge area, to catch any toner that may spill.



Remove the Toner Cartridge by rotating the handle to the left until the handle is in the unlocked position.



Pull the cartridge completely out of the machine.

Check for any obvious damage in the cartridge or printer and reinstall. Replace cartridge if damaged.

If error message continues, call a qualified repairman.

I hope this helps you fix your printer.

Jan 28, 2011 | Printers & Copiers

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I wish to replace the black toner cartridge in the Dell 3010cn. How do I gain access to it. There is easy access to the cyan cartridge at the moment


if you want to replace black one only you should follow these steps Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.


NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.


NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.

plz do rate the solution if got help

Nov 25, 2010 | Dell 3010cn Laser Printer

1 Answer

The screen says incorrect yelo and the cartridges will not rotate.


What is the brand of the yellow cartridge?
By the by, are you able to take the yellow out or is it stuck in the carousel?

Oct 15, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

How to reseting hp laserjet printer ETB


59.XY
PRINTER ERROR
For help press
alternates with
59.XY
PRINTER ERROR
To continue
turn off then on
None A printer motor error has occurred.
X Description
0 motor error
1 motor startup error
2 motor rotation error
3 fuser motor startup error
4 fuser motor rotation error
5 print cartridge motor startup error
6 print cartridge motor rotation error
9 ETB motor startup error
A ETB motor rotation error
B developing disengaging motor
startup error
C developing disengaging motor
rotation error
Y Description
0 no color/black
1 cyan
2 magenta
3 yellow
1. Turn the printer off and then
back on.
2. This message might also
appear if the transfer unit is
missing or incorrectly
installed. Ensure that the
transfer unit is correctly
installed.
ETB motor error
1. Clean the ETB unit
intermediate connector, J36.
If the connector is damaged,
replace it.
2. Reconnect the connetors J38
for the ETB motor and J1111
on the DC controller PCB.
3. Replace the ETB motor.
4. Replace the DC controller
PCB. Calibrate the printer
after replacing the DC
controller.

Jun 25, 2010 | HP LaserJet 5550 Printer

1 Answer

Incorrect yellow of HP laserjet 2840


Turn off the printer and open the cover and manually rotate the assembly for the toner.

Jun 24, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

Ink cartridge stuck on left side in cradle and will not release


Take the cradle out of the printer, using a flat blade screwdriver prise up on the left corner of the toner cartridge and pull toner cartridge from the right hand side.

the problem is cause when the toner cartridge in install incorrectly, inserting at an angle to the leftside first and so the toner trap door does not rotate.

The correct way, is to place the cartidge on the cradle and press from the centre down on the toner body.

May 27, 2009 | Kyocera FS-2000D Laser Printer

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How do you remove toner cartridge from a Dell 3010cn color laser printer correctly.appears to be stuck trying to remove


This is how to Install or replace the Toner Cartridge.

Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.


NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.


NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.
Cheers!!

Apr 21, 2009 | Dell 3010cn Laser Printer

1 Answer

HP Color LaserJet 4500N Toner Cartridge Stuck


Hi, i have the same printer and regularly get this problem. Open the top cover and rotate the cartrige that is on top slightly backwards towards the back of the printer. Once you turn the printer on again this usually solves the problem

Nov 13, 2008 | HP Color LaserJet 4500n Printer

1 Answer

I haven't the manual for this printer color laserJet 2600n series,


document.tlSearch.tx.value=unescape("") s.gif s.gif
HP Color LaserJet 2600n Printer - Installing Print Cartridges When a print cartridge approaches the end of useful life, the control panel displays a message recommending that to order a replacement. The printer can continue to print using the current print cartridge until the control panel displays a message instructing to replace the cartridge. The printer uses four colors and has a different print cartridge for each color: black (K), cyan (C), magenta (M), and yellow (Y). Replace a print cartridge when the printer control panel displays one of the following messages: Replace yellow cartridge, Replace magenta cartridge, Replace cyan cartridge, Replace black cartridge. The control panel display also indicates the color that should be replaced (unless a genuine HP cartridge is not currently installed). Change the print cartridge
  1. Turn off the printer.
  2. Open the front door. c00315320.gif CAUTION: Do not place anything on the transfer belt (ETB), which is located on the inside of the front door.
  3. Remove the used print cartridge from the printer. c00315321.gif
  4. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. c00315322.gif
  5. Grasp both sides of the print cartridge by the blue handles and distribute the toner by gently rocking the print cartridge from front to back. CAUTION: Do not touch the shutter or the surface of the roller. c00315323.gif
  6. Remove the orange shipping locks and the orange shipping tape from the new print cartridge. Discard the shipping tape and shipping locks according to local regulations. c00315324.gif
  7. Align the print cartridge with the tracks inside the printer, and using the handles, insert the print cartridge until it is firmly seated. c00315325.gif
  8. Firmly close the front door. c00315326.gif
  9. Turn on the printer. After a short time, the control panel should display Ready.
    NOTE: If a cartridge is in the wrong slot or is the wrong type for the printer, the control panel will display one of the following messages: Incorrect yellow, Incorrect magenta, Incorrect cyan, Incorrect black.
  10. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions.
  11. If a non-HP print cartridge is in the printer, check the printer control panel for further instructions.
    NOTE: When replacing or changing a black print cartridge, a cleaning page will automatically print. This helps prevent speckles on the front or back of printed documents. A cleaning page can also be generated using the control panel or the HP Toolbox.

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2 Answers

Re-installing yellow cartridge in HP 2840


There is a gray button right of the LCD display that has a black arrow circling clockwise and four color dots (magenta/black/cyan/yellow). Push it until you see the "Rotating to Yellow" in the LCD display, then open up the top of the printer by pushing the big gray latch next to the picture card reader at the right front of the printer. You now have access to the cartridge. pull it out and examine it. If it is a new cartridge, check to see if you pulled the plastic dam strip out (which keeps the toner in place in shipment etc).

Sep 07, 2008 | HP LaserJet 2840 Printer

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