I turn on my computer and all I get is the the start up ring and it sounds like it is searching for a second, but then nothing....just a blank screen. I can't even use the mouse. I have tried to turn it off for a while and turn it back on but always the same result.
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: blank screen frozen
Insert your Mac install disk 1 into your macbook, and restart the mac. While powering on, hold down the "C" key to boot from CD. This will take you to the Mac OS X Reinstallation window. If you are able to enter this mode, then it's just a corrupted install, and you'll need to reinstall. If you cannot enter this mode, then there may be some hardware errors on your macbook. Comment back on if that worked. If not, we'll try some other things.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
What you describe sounds like a POST (Powr-On Self-Test) error code beep sequence. The POST is the initial system test your computer performs when you first turn it on. The code you describe MAY indicate a RAM memory problem, but codes vary from manufacturer to manufacturer, so please check your documentation or check GOOGLE.
Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.
Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again. Hope this helps.
Restart in safe mode. Install Malwarebytes Antimalware. Scan. Choose to delete all infected files. Restart. Start again in safe mode. Uninstall all antivirus software you have. Install AVAST. Update virus definitions. Full scan or choose BOOT TIME SCAN. Post results here please
if itunes recognizes the phone use the restore option if not you need to perform a force recovery mode. to do this hold power and home screen buttons until the screen resets when it does keep holding the home screen button and plug in the phone to the computer after a few seconds itunes should see a phone in recovery mode and force you to do a restore. if that does not work you might have a hardware problem and will need to go to a store.
i have one too and it always turns itself off at least 15 times a day and a red light comes on at the back and the screen is blank. It hangs up on people half way through phone calls, and tells me i have messages wich i don't and comes up with blank messages which i can't delete!! Today it has done the exact same thing again but it has been frozen for over 3hours i have tried taking the battery out and nothing works :(