Question about Dell 3100cn Laser Printer

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004-321 restart printer

I got the same error evry time i start the printer

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  • Anonymous Oct 09, 2008

    Exact same issue here. Everytime we turn it on it just says to restart it again. No printy = no happy.

  • Anonymous Oct 20, 2008

    Bonjour, j'ai le même problème. Doit-on changer le tambour de l'imprimante ?

  • Snapstinget Oct 31, 2008

    Suddenly stopped printing mid-job to give me the same error message. Have restarted lots of times - same message.

  • taskgroup Dec 12, 2008

    CANNOT GET PAST THE ERROR MESSAGE TO RESTART THE COMPUTER.

  • Anonymous Jan 16, 2009

    i tells me to load mpf letter plain 1 024-969

  • Anonymous Feb 25, 2009

    After hooking up and installing printer to a new computer it shows error message 004-321. I have removed the drum and all print cartridges, wiped down all the toner from any surfaces, cleaned sensors where indicated to me by Dell and still I am getting the same error. Dell suggested I buy a new printer. Any other ideas???

  • Anonymous May 18, 2009

    Error code 004-321/restart printer. Drum belt had worked its way to far left. I centered using the fix posted above. Worked great. Thx gonlgonl, & Thx elwood for photos.

  • Select Cartridge Feb 03, 2012

    it worked, great, thanks

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YES! It Worked. Man I love it when things like this work out! Thanks Gnolgnol!

Let me just elaborate however:

The "belt" is the 8 1/2" wide black rubber piece wrapped around the drums located at the back top section just near the 4 black arrows and "no hands" warning picture. I was too lazy to unscrew it to fix it so I simply used much force with the palm of my hand and rolled and pushed up and over in the direction it needed to be adjusted several times. The belt will overlap on both sides about 1/8" on both sides so make sure you go past the drum a bit to even it out on both sides.
004-321 restart printer - 0c3fc73.gife8304e1.gif8e04e14.gif

Posted on Mar 27, 2009

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First take out the drummer, there is a belt in side make sure that it is the CENTER , if not remove screws and center the belt. this sure work. hope that's help.
good luck
long

Posted on Nov 29, 2008

  • gnolgnol Dec 09, 2008

    first take out the drummer, there is a belt in side make sure that it is the CENTER , if not remove screws and center the belt. this sure work. hope that's help.

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I have erorr 004-312 and 004- 321in dell 3100cn laser colour printer

Posted on Sep 25, 2008

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What elwood7771 said WORKED!! Thanks for the pics. Just push the black rubber using your palm or fingers to center the rubber sheet. This shuold fix it.

Posted on Apr 22, 2009

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Bonjour
mon imprimante presente une erreur 004-321
je ne sais pas comment la resoudre
et comment reconnaitre une cartouche de tambour endommagée
merci d'avance

Posted on Oct 20, 2008

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Thank you so very much for this fix...it WORKED! Perfectly.

Posted on Sep 18, 2015

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