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Ricoh Aficio 551 display reads "functional problem" and to turn the power off

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  • pbnow Sep 23, 2008

    Ok, the printer finally failed again, The display reads:



    Functional Problems

    Turn Main Power Switch off then on. If the error appears again, call service.

    SC2002FFD17900

    Call Tel 00-0000-0000



    What do you think?

  • alfakomerc May 21, 2009

    I have the same proble and in SM it is point like printer controler board defective.I think also must be solution with software.If some one know how to fix it please let me know.Thanks

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2 Answers

Thank you very much for trying Inky.

I appreciate your efforts. I couldn't find anything on this problem either. I guess it's time for a new one, because the service guy we had couldn't fix the problem and it cost an arm and a leg for him to do nothing.

Sincerely,

Bob

Posted on Sep 24, 2008

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Does the machine give an SC code number i.e. SC541

Posted on Sep 16, 2008

  • Inky Fingers
    Inky Fingers Sep 23, 2008

    I can not find any info regarding that SC code. Most machines give a 3 number code like SC 541, SC 121 etc. These codes point to a particular component for the engineer to check. Unfortunately I can not help further with this error as I can not translate the error code.

  • Inky Fingers
    Inky Fingers Sep 23, 2008

    Additional info:

    If your machine has a type 700 print controller, the error message will most likely point to a software problem in the controller. Try passing the controller and connect directly to the 551, disconnecting all the controller connections. If the error clears, you know the controller is faulty. It is usually possible to install the controller software and rectify most software errors.


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Posted on Jan 02, 2017

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