Question about Computers & Internet
My HP Pavillion DV8000 keeps turning to a black screen while running. The computor still has all the lights on and appears to still be operating however the screen turns totally black!. The only way to solve the problem is to hard shut down the computor. It appears to be more succeptable to this when I move the laptop. I have done a total resore from the restore discs :( and the problem still exsists. Hp support wanted $49.99 to do a phone diagnostics ..and I'm not even sure that the screen would stay on while we went through the routine..plus, sorry to say but I could hardly understand the gentleman even for the price quote!!!!....and $399.99 to send it to HP :(
I would seem to me that it's more of a hardware issue since I did a total restore and still have the problem. I am running Windows XP Pro, IE W/SP3
200gb hard drive, 1 gb Ram. The problem exsisted before and after sp3 install...Also on occasion the comp with reboot itself 4/5 times in a row.
I have run McAffee virus scan...SUPERantivirus...and Adaware. No viruses seem to exsist...I read someting about BIOS problems but do not know how to check for them...ANY help would be greatly appreciated!
Go HP's website and then go to their help and support section, under downloads (where you would normally go to get drivers) you can also get a BIOS upgrade or FLASH this will eliminate any BIOS problems. If that doesn't take care of it than perhaps your screen's connection to the inverter board is loose or it is just going bad.
Check to see if there is a ghost image, when the screen goes black look at an angle and see if the picture is there with no backlight. If this is the case than your backlight is intermitantly blacking out.
Perhaps it is simply going to standby and just cannot wake up this is a problem for many PCs. Disable standby and turn off monitor after x minutes features.
Finally automatically restarting is often a sign of overheating, use your laptop on a flat hard surface and eventually you will have to take the back off and blow the dust out if this is the case. Make sure all the fans work.
I hope this helps some.
Posted on Sep 16, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 04, 2015 | HP Pavillion DV6-1355DX Notebook PC -...
Sep 01, 2012 | HP Pavilion dv8000 Notebook
Apr 05, 2012 | HP Pavilion dv8000 Notebook
Aug 25, 2010 | HP Pavilion dv4000 Notebook
Apr 26, 2010 | HP Computers & Internet
Jan 14, 2010 | Computers & Internet
Nov 27, 2009 | HP Computers & Internet
Jun 02, 2009 | HP Computers & Internet
May 29, 2009 | Microsoft HP Pavilion DV6276US Notebook PC
Jan 18, 2009 | HP Computers & Internet
672 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: