Question about HP LaserJet P2015 Printer

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HP LaserJet P2015

HP Support has shipped Item # CE517AB - Font/DIMM Program for me to install in the printer. Does anyone have installation instructions?

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  • Anonymous Nov 19, 2008

    I have same problem I received the DIMM card with no instructions.

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  • 102 Answers

On right hand side of the printer there is small a small plastic panel once you will remove that panel than you will see a slot to insert memory module and you can install the DIMM which inclue fonts and latest firmware.

Posted on Jul 03, 2009

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2 Answers

I replaced a hp laserjet p2015 printer with another hp laserjet p2015 printer but it can't print.what's the problem,pls help me



This HP printer is comes with the USB cable. To install the printer software, you need to install the USB driver compatible to your printer and then it will ready to print.

Dec 08, 2010 | HP LaserJet P2015 Printer

2 Answers

I have a printer hp laser jet p2015 and laptop with vista the windows can not recognized the device what i can doo


From the manufacturer's web-site: http://support.hp.com
enter 'P2015' and do a search.
Select your model of printer.
Select Windows Vista.
Select the device-driver, download it, and install it.

Sep 28, 2010 | HP LaserJet P2015 Printer

2 Answers

Install HP LaserJet P2015 Printer


Click Here for your hp p2015 driver, input your operating system and it'll give you the appropriate driver for that system. hope this helps and if so please mark a FixYa!!

Aug 24, 2010 | HP LaserJet P2015 Printer

1 Answer

Describe your HP Laserjet 2430tn problem: what


Press CANCEL JOB to clear the
print job from the printer
memory.
2. Turn the printer off, and then
turn the printer on again.
3. Go to http: www.hp.com/
support/lj2410, www.hp.com/
support/lj2420, or
www.hp.com/support/lj2430.
Click Download Drivers and
Software
. Check for the
latest firmware image version
at the bottom of the page. If
this firmware image is newer
than the one installed on the
printer and the printer can
receive a firmware update,
download the newer firmware
upgrade. Not all printer
models can receive firmware
upgrades.
4. Try printing a job from a
different software program. If
the job prints, go back to the
first program and try printing a
different file. If the message
appears only with a certain
software program or print job,
contact the software vendor
for assistance.
1. After performing the actions
listed in the preceding item, if
the message persists when
using different software
programs and attempting
specific print jobs, disconnect
all cables that connect the
printer to the network or a
computer.
2. Turn the printer off.
3. Remove all memory DIMMs
or third-party DIMMs from the
printer. (Do not remove the
firmware DIMM in slot J1.)
4. Remove all of the
EIO devices from the printer.
5. Turn the printer on.
6. If the error message
disappears, reinstall
each DIMM and EIO device
individually, making sure to
turn the printer off and then
on again as you install each
device. To replace a DIMM,
see.
7. Replace the DIMM or
EIO device that caused the
error message.
8. Remember to reconnect all of
the cables that connect the
printer to the network or
computer.
9. If this error message persists,
replace the firmware DIMM.
10. Replace the formatter

Mar 24, 2010 | HP LaserJet 2430tn Printer

1 Answer

I cant find hpc20155.xml


This is direct from the HP website. some files were renamed... it works!
ISSUE: During the LaserJet P2015 Series USB installation, the following error message is displayed: 'hpc20155.xml' on HP LaserJet P2015 Series CD is needed SOLUTION: The HP LaserJet P2015 EWS driver on Microsoft Windows Update and Windows Market Place Web sites is newer than the driver that is included on the product CD that shipped with the printer. Because of this. the Microsoft Windows (Found New Hardware Wizard) will install the driver from the web. Some file names are inconsistent between driver version 1.0.0.12 and version 1.0.0.10, including the hpc20155.xml file, hence the attempt for the driver to search for the hpc20155.xml file will fail, and prompts the error message. To resolve this issue perform the following:
  1. Click the Browse button on the error message.
  2. Browse through the CD to Drivers -> windows 2000_XP .
  3. Select the file hppcp504.cab , and click OK .
  4. The error message "The Software that you are trying to install has not passed the windows Logo Test " appears. Click Continue Anyway .
  5. If the error message "hpc20155.xml on HP LaserJet P2015 Series CD is needed " appears again, follow steps 1-3.
  6. The required files are copied, and the driver is installed and ready to use.
If the issue still persists then perform the following in the order listed before trying to reinstall the software.
  1. Go to Start -> Control Panel -> System -> Hardware -> Windows Update.
  2. Set the option to Never search Windows Update for drivers .
NOTE: It is important to re-enable the Windows Update function after installing the printer software, otherwise the updates for all the other software on this computer will be blocked. After disabling Windows Update, complete the following steps. Be sure to reenable Windows update after installing the software:
  1. Disconnect the USB cable and remove the device listing from Device Manager
  2. Go to Start ->All programs ->HP ->P2015 ->Uninstall , "OR" Go to Add & Remove and check for the P2015 and uninstall .
  3. Then go to Printer & Faxes . Select the HP LJ P2015 icon and press the Delete button on the keyboard. After deleting the printer icon, go to File and Server properties . Go to Drivers tab and remove any P2015 drivers if listed.
  4. Also delete the following files/ folders C:\program files\HP\toolbox Fx or P2015 C:\documents & settings\app data\tool box Fx
  5. Run the scrubber.exe . Find this on the cd X:\utils\ccc\scrubber.exe & scrubber.ini NOTE: The Scrubber utility can also be downloaded from the web if the original installation CD is not available. However, it is only available as part of the full software installation package named hp_LJ_P2015_Full_Solution_AMWE.exe on hp.com . Once the files are extracted to a folder just open the util folder then the ccc folder and the scrubber.exe file will be visible.
  6. Paste these files at the following path and run the scrubber.exe C:\windows\system32\
  7. Empty the recycle bin
  8. Turn the printer back on.
  9. Now install the printer software again. Connect the communication cable to the PC and printer when prompted during the installation.

Sep 07, 2009 | Printers & Copiers

1 Answer

I could not print with hp laserjet p2015 usinh window vista


hi there,
Is the drivers of P2015 correctly installed on vista? If yes then you have to check your printer USB cable. Try to change it and see the result.

Good luck

Jun 24, 2009 | HP LaserJet P2015 Printer

3 Answers

Install my printer without installation CD


just download :
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=1814092

Thnaks,
Mukund
einfochips

May 15, 2009 | HP LaserJet 1018 Printer

2 Answers

I want to installl the printer HP Laserjet p2015


You may download the driver from hp.com . Search for '2015' and you will find it. I just checked and it's there.

Apr 17, 2009 | HP LaserJet P2015dn Printer

1 Answer

HP Laserjet 1500 Color, Print out Blank


Hi devi960:
Pages print, but all
colors do not print or
the pages are
completely blank.
One of the print cartridges might be
low or empty.
Run an engine test and see if all four colors print. If
not all colors print, replace one or more of the print cartridges. If the
engine test is successful, replace the formatter.
If the printed pages are completely
blank, the file might have blank
pages.
Check the file to make sure that it does not contain blank pages.
A print cartridge might be low or
empty.
Check the printer control panel for a Supplies Status message,
print a Supplies Status page, or use the embedded Web server
(HP color LaserJet 2500 series printers only) to see the levels
remaining in the print cartridges. Replace any print cartridges that
are low or empty. Messages are not created for non-HP print
cartridges.
If you are using non-HP print
cartridges, one or more print
cartridges are low or empty. The
control panel lights do not indicate
low or empty for non-HP print
cartridges.
Replace one or more of the print cartridges.
Font DIMM might be selected but the
font DIMM is not physically installed in
the printer. (This issue applies only to
HP color LaserJet 2500 series
printers using an Asian-language font
DIMM.)
In the settings for this printer, clear the Font DIMM check box on
the Configure tab if no font DIMM is installed in the printer. Select
the Font DIMM check box only if the font DIMM is physically
installed in the printer. If you think that the font DIMM is installed,
make sure that it is installed correctly.
The paper curls when
exiting the top output
bin.
The paper needs to print to the
straight-through paper path.
Open the rear output door to print to the straight-through paper
path. Remove each sheet as it exits the printer.
The stack was slightly curled when it
was placed in the tray.
Turn the stack over in the tray.
The paper does not meet
specifications.
See the user guide for information about print-media specifications.
If you are printing on light media, the
Type setting might not be correct.
Select Light in the Type is field in the printer driver.

Nov 13, 2008 | HP LaserJet 1500L Printer

2 Answers

Paper Jam Error on HP 2015


For whatever reason the printer internal programming became corrupt showing that there is a paper jam. After checking the paper path and a quick can of air sprayed into the tracks, I proceeded to attempt a Cold Reset.

1) Remove the paper tray.
2) Remove toner cartridge.
3) Unplug USB.
3) While plugged in to power, turn off the printer, hold down the 'GO' button and power it back on. Continue to hold for more than 5 seconds but less than 15.
4) Reinstall the tray (be sure to check the paper level indicator is operating when you add paper to the tray. The lever should move up as it fills with paper)

Reconnect the USB cable (make sure you are using a thick USB cable and not a cheap thin one, very important. Make sure the printer is not plugged into a backup batter either) Never plug a printer into backup power.

I noticed that the computer did not recognize the device when connected which prompted me to contact HP support.

HP Support is shipping out Item # CE517AB - Font/DIMM Program for me to install in the printer to most likely reinstall the firmware.

I will post back if this works to flash the firmware or just waste some time.

Jun 23, 2008 | HP LaserJet P2015 Printer

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