Question about JVC GR-DX97 Mini DV Digital Camcorder

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No sound when playing back video footage

When playing back video footage there is no sound. I have taken the camcorder to the place where I purchased for troubleshooting and they had no clue...all the settings where correct. The type of camcorder is a JVC digital video camera GR-D37OU. If I could get some help with this I would appreciate it. I am missing out on recording my 2 year old son. He was speech delayed and now he is talking and I cannot hear what I record and I am very frustrated. He was the whole reason I purchased this video camera. Thanks
Kristy Maufroy

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  • kmaufroy Sep 17, 2008

    At this time, I do think JVC should help fix this problem without having to purchase any plan. Maybe I would be interested in purchasing for future problems, however, I need customer service from the makers of this camcorder in order to feel comfortable about investing anymore money into this camcorder.



    Sincerely



    Kristy Maufroy

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If there is an external microphone jack on the camera, it would help if you tried recording with an external microphone. Also, the mini DV's will mute the sound if the tape guides are slightly out of adjustment. You can tell if they have moved by trying a known good sound tape in the machine. If that plays with no sound also, the tape guides have moved out of alignment.

Posted on Oct 22, 2008

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