Hi,
Try to run the dell diagnostics to check if there is any hardware issue.
http://findtechhelp12.blogspot.com/2010/12/how-to-run-dell-diagnostics.html
If the test passes then restore the computer to factory settings.
http://findtechhelp12.blogspot.com/2010/11/how-to-reinstall-os-in-dell-computer.html
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