We just purchased a home with a Sub Zero 642 refrigerator. The previous owners did not leave a manuel for the frig. The problem is the ice maker. It is working fine but the drawer is titled and spills ice all over the freezer. It seems to be missing a part? or isn't in correct position (it tilts down and has no support underneath)? Is there a diagram of the freezer showing all the parts and how to insert in freezer?
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Re: Ice maker in Sub Zero 642
Call the factory at 800-222-7820 for the manual. It souns like you are missing one or two screws. Pull the ice tray out and lift it up about an inch and it should release. Take a look at the ice maker and there are two supports that both need to have screws on them. There is also a third underneath on some models. Insert the screws and you should be fine.
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The shut off arm is in up position. This is the off position for the ice make. Try pulling the down to the first level this will engage the micro switch to start the ice maker. Also, behind the ice maker is a 4 wire plug remove the plug and see if there were some electrical arcing. But first before removing the ice make plug--Please unplug the refrigerator first before work on the ice maker. stewbison
Sub-Zero a hallowed name in refrigeration, and the 642 side-by-side refrigerator/freezer unit is a landmark Yeah, it's that impressive. Dual refrigeration uses two compressors and three evaporators, I can tell you to never expect less than $300 for calling anyone to your home!
Sounds like the water inlet valve to icemaker is leaking - not closing completely after filling the tray. Rare, but possible. Prove it by shutting off icemaker arm or switch. If that is the cause, the drip will continue.
If dripping stops when I/M is off, then it is ice blockage in I/M fill tube and or diverter funnel at end of ice tray. Remove I/M, clean ice from both, and re-assemble.
Replacing that valve (water supply to refrig connects to it in the back) should solve it.
When the drawer is opened, trhe "full arm" swings up and out of the way. When the drawer is pushed back closed, the arm should swing back down. If it is unobstructed, the icemaker should make ice.
One thing to try is with the ice tray removed, push the plate (that holds the ice tray) back into the freezer. Lift the full arm up and down. It should easily move and you should be able to hear a slight "click" when moving up/down. If not, you might have a bad switch in the ice maker unit...replacement time.