Question about HP OfficeJet K80 All-In-One InkJet Printer

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HP K80 paper jamming during fax

Hp K80 when faxing is pulling paper sideways...can I clean that roller ? Thanks

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Did not resolve issue, but was looking for free advice at the time. Will look in to your product later.

Posted on Sep 17, 2008


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Posted on Jan 02, 2017


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Related Questions:


Paper Jam Error on HP Printer

Paper Jam is the most common issue in all the HP Printers ( Officjet, Photosmart, Deskjet Printers )

What Causes a Paper Jam ?

  • Paper thickness.
  • Room temperature OR due to Dust in atmosphere or the room.
  • Paper pulled out in a hurry and paper pieces stuck in Rollers or Carriage
  • Could be Hardware Failure
NEVER PULL THE PAPER STUCK IN THE PRINTER FROM FRONT SIDE OF THE PRINTER ( unless the paper is 3/4th visible in front view if you open the printer front panel door )

Follow the instructions below to resolve Paper Jam issue.
  1. Turn off the printer.
  2. Open the rear access door ( or duplexer )
  3. Check for any bits of paper stuck, if so, remove them.
  4. Open the front access door where you see the cartridges.
  5. Check for any paper pieces, if so, remove them.
  6. Take a lint free cloth. Little bit Damp ( use water )
  7. Clean the Rear rollers pushing it upwards and close the door.
  8. Close the front access door.
  9. Connect the power cord and power on the printer.
  10. It should be ready to print/copy/scan/fax.
To clean the duplexer ( 2 - sided printing device ) remove the duplexer and clean the rollers you find inside.

If the above steps do not solve your problem, you printer needs repair. Contact HP. ( 1-800-474-6836 )

If the printer is In-Warranty please contact HP for replacement. HP may charge for repair for Out of Warranty printer.

Find the Video below for paper jam cleaning


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on May 20, 2011 | Office Equipment & Supplies

1 Answer

Paperjam for no reason

Clean the rollers with Windex and a lint free cotton cloth.

Jun 25, 2010 | HP 920 Plain Paper Fax

1 Answer

Paper jam

The problem mite be dirty rollers that feed the paper, try cleaning with alcohol or worn out replace. Problem is the paper roller is miss feeding not taking up the paper instead of hitting something in the machine paper jam.

Apr 18, 2010 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Distorted copy quality in the sent faxes

Make sure the rollers that pull the paper through are clean and that the glass is also clean. Clean the rollers with a cloth dampened with alcohol.

Apr 20, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

HP fax 1020

try cleaning with alcohol if it doesn't work then yes it needs to be replaced

Aug 12, 2008 | HP 1020 Plain Paper Thermal transfer Fax

2 Answers

Jammed fax; cant open door

there should be green or red tab to open this door

May 04, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Fax Jam

hp tells me to do the following
does this help you ?

Issue While printing, copying, or receiving a fax, a paper jam occurs. If the jammed paper is removed incorrectly, other problems may occur. Clearing paper jams Remove the jammed paper by following the steps below: WARNING: Jammed paper must be removed using the rear access door to avoid mechanical damage. Do not remove jammed paper from the front of the all-in-one.
  1. Turn off the HP product and turn it so the back of the all-in-one faces you.
  2. Disconnect the power cord from the back of the all-in-one. CAUTION: The power cord must be disconnected to allow the paper feed rollers to turn freely and avoid mechanical damage.
  3. Locate and open the rear access door by pressing in on the left side tab to release the catches and then pulling the door toward you. Figure 1: Removing the rear access door c00100775.jpg
  4. Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door. Click How to Buy on this page to order replacement parts.
  5. From the rear access door opening, remove the jammed paper.
  6. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray.
  7. Reinstall the rear access door.
  8. Reconnect the power cord and turn on the all-in-one.
Preventing paper jams The following information will help prevent paper jams from occurring:
  • Never use paper that is wrinkled or damaged in any way.
  • If you are having problems using paper that has already been printed on once (recycling), replace it with fresh paper.
  • Remove and then reinstall the rear access door. Verify that the access door is fully locked in place. The paper can skew if the rear access door isn't locked.
  • Every six months to one year, clean the paper feed rollers with a rag lightly moistened with clean water. Over time the paper feed rollers accumulate dust and do not function as well as they once did.
  • When printing envelopes, tuck the flap into the envelope and crease the folds before printing.

richard from chicago

Dec 02, 2007 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Jammed paper message

There are two reasons for receiving sheets not being  picked up either the  rollers are dirty or the cleaning assembly is bad  which is under the print carriage (either the sensor needs cleaning/servicing )

Happy faxing


Oct 11, 2007 | HP 1040 Plain Paper Inkjet Fax

5 Answers

Jammed document

I had the same problem- jam error with no paper in it. I tried all of the suggestions to no avail. So as a last resort before I went and purchased another one I unplugged it, picked it up, turned it upside down and whacked it a few times. To my surprise when I plugged it back up it worked just fine! Haven"t had any problem since. I don"t reccomend this but as a last resort, what the heck!

Jan 30, 2007 | HP 1040 Plain Paper Inkjet Fax

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