Im using acer 5920 laptop and my dvd driver is dvd super multi dl,when i first time tried to burn my dvd i was sucessfull with it i burned it through divx player,but now when i insert a disc the disc driver is making to much noice like its hitting something and burrning softwear shows that please inseart a disc while disc is inside only one the cd tray and its making noise again and again........plz let me know m sick of this now m tyring since one week plz help me..
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It is a common problem in most laptops, bui it seem's to happen more in ACER computers. See this page on this website, seems like there are plenty of post about the problem.... http://www.fixya.com/tags/slimtype_dvd_ds8a2s_ata_device_driver/pc_laptops/acer/page-3
"This model of computer does not have a blu-ray drive unless you got a third party upgrade. In this case, you will need to track down special drivers, which can best be done by whomever sold you the drive.
Hmm, it seems that I have had a similar problem with my own dvd burner. Seems that the Laser used for DVD burning is broken or not working properly or you just need a firmware upgrade of your external DVD writer (you did mention reinstalling software, not firmware please clarify which one of the two it was).
OVERALL: In case the hardware misbehaves - Get a cotton swab soak it a bit in alcohol and try to clean the laser eye-lens inside the drive that reads/writes on the disks. It is usually located when you open up the drive. *NOTE: dont use too much alcohol and let it dry completely before using.
In case there is a software issue - Download the latest firmware for the specific LG multi drive burner or ask more details/user manuals on the product on the official support page HERE. NOTE THAT this product is discontinued.
Downlaod a Free CD\DVD Burner Software here >>
Hope this helps
If you are having trouble with Newly bought items save your self from headaches by returning them and demand a replacement or a refund! You may have purchased a reconditioned\repaired\factory defect product.