Question about Brother MFC-5840CN All-In-One InkJet Printer

1 Answer

Trouble prining with my MFC 5480cn. Using

I have a Brother MFC 5480cn. I am trying to print and I have 32 pages stuck in que. I can not remove them and I can not cancel the print job. I use Word from the Microsoft Office

A statement shows up near the bottom tray on my screen that says access denied.

Please help?

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  • jazzman02 Sep 16, 2008

    Thanks. That fixed it. Your directions were perfect. I Owe Y one!

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Hello you can delete the print job manually.
you need to have administrative right on the computer to do this.

go to run> input "cmd"
write
net stop spooler
go to
%SystemRoot%\system32\spool\printers or(System32\SpoolPrinters )
delete all files that ends with->
.SPL
and
.SHD
then
write in cmd "net start spooler"
check your printer job now and it should be gone.

good luck

Posted on Sep 16, 2008

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