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LSU error code

Hi
I have a Xerox WorkCentre PE 220 and apear LSU error code after switching cartridge . Can copier but can't print .Please help me .

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Do you have the old cartridge? Because the message you are getting makes no sense if you can copy and not print.
The chip on the cartridge may be corrupting the machine software.
I will explaine why I say this. LSU fault, is a failure of the laser unit within the printer/copier. If it had failed, you should not be able to copy or print, The machine should not function. The laser unit is what makes the image on the drum. So neither print or copy should work if that was a true LSU code.
Did you purchase a cartridge made by another company other than Xerox? If so try returning it.
As I say, an LSU code should make the machine totally unpoerable, not partially functional.
I would try the old cartridge if you have it to see what happens.
Let me know if you have tried swapping cartridges and I will look into this more for you.

Posted on Sep 17, 2008

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1 Answer

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I'm not sure what the problem is or what machine you are using but follow the link below and enter the name of your machine and then the error message and it should help!

http://www.support.xerox.com/go/prodselect.asp?Xlang=en_US&metrics=HDR

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What is the model number? I can give you more information with the proper model number.
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