Question about Belkin (F5D9230-4) Wireless Router (F5D92304)

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Keep losing internet signal

I have cable internet. My modem is a motorola surfboard(brand new from cable company) My router is a Belkin wireless G plus mimo part # F5D9230-4. I have a ps3 and a seen laptop connected to my router. When i am on my ps3 it loses connection and so does my computer. I've seen the router lose internet signal for a couple seconds and then come back on. Even though it doesn't mess with the computer unless the webcam is on it disconnects me from the playstation network. I've been in contact with the cable company, Belkin, and also Sony. Sony says open up some ports and call the router manufacture. Belkin says put your ps3 in the DMZ and call the cable company. The cable company says call the router. I feel like its a big *********** cause each company is trying to put the blame on someone else and not getting this problem solved. I've done all the steps that they say and it still does it almost right after i get off the phone with them. WILL SOMEONE PLEEEEASE HELP ME WITH THIS!!

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  • SoULReAvEr Sep 16, 2008

    i have done all of this the internet company sent a tech out and they put my modem on a watch list. they said there network keeps messing up the ip settings and the router isnt able to keep up. he even said he and his co-workers go thorugh this and he has had his modem on the watch list for over a month he said. it makes me disconnect every minute or two cause the internet signal goes out for a couple seconds then comes on by itself.

  • Mattrooky123 Oct 29, 2008

    we have same problem which company are you, with we are virgin.

  • blueskies31 Nov 26, 2008

    I have a F5D9230 Route from Belkin and am having exactly the same trouble when connecting with Virgin. It works normally when I plug my Route straight into the ethernet port on the PC though

  • lilbrowneyes Dec 27, 2008

    I have a Trendnet router and a verizon modem and a Dell PC. I cannot keep the signal going to use the internet. I also have a laptop and xbox live in the house. Boy is this frustrating. I was on the tech support almost all day yesterday. I thought it was fixed. The internet connection lasted about an hour and then it was gone again. Anybody have any ideas?

  • Anonymous Jan 19, 2009

    I have two wireless laptops and a wireless desktop -- I keep losing signal to the internet. Cable company has been out multiple times -- just replaced the modem one day ago and lost signal again

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Have you tried updating the firmware of your router? Updating the firmware of the router will fix that issue. Make sure after updating the router's firmware, hard reset the router. To hard reset it, Press the reset button on the back of the router for about 20 seconds, then unplug the power for 30 seconds then plug it back. Reconfigure the wireless settings of the router. Make sure to change the wireless channel of the router to channel 11 or 1 and not 6 to avoid interference.

Posted on Sep 16, 2008

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