Question about Creative Labs Zen Digital Media Player
I am having creative zen 4gb MP3 player, its screen doesn't appear at all. its just one month old
SOURCE: Zen Micro
Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened
Posted on May 08, 2006
You will need Adobe Reader (free) to read the manuals
If needed use the following link and click "Get Adobe Reader"
link to manuals
Click on manual and follow instructions to download.
Posted on Dec 26, 2007
SOURCE: creative zen touch mp3 player
Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch. if that doesnt work try this:
I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again
when you get it working
try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.
Posted on Jan 28, 2008
i would recomend you to first press the reset button then conect it to your computer again using the correct usb port. then you have to restart your player so your computer recognises it!! good luck
Posted on Nov 16, 2008
I had the same issue with my older Zen Xtra 30GB. I contacted Creative and they wanted 125 USD to repair it, but I had only had it about a year, and I paid 200 USD for it. The warranty on Creative products is only 90 days. I love their stuff but their support and repair policy is horrible. I shut it off and left it alone for a couple weeks, and the display started working again. It developed a charging issue though and even after replacing the battery it never worked right again. Try leaving it turned off for a few days or so. If it doesn't cone back, I would suggest looking into a new player. They are not worth fixing at the price Creative wants. iPod nano 8GB players are down to 169 dollars now, and as they are the standard now, there are more accessories available for them. The warranty is also a LOT longer.
I switched and I could not be happier.
Posted on Dec 27, 2008
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