Question about Creative Labs Zen Digital Media Player

Open Question

Creative zen lcd problem

I am having creative zen 4gb MP3 player, its screen doesn't appear at all. its just one month old

Posted by on

5 Suggested Answers

silly girl
  • 513 Answers

SOURCE: Zen Micro

Sounds like it may be the index in your Music Library. Try going into Recovery Mode; remove battery, hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

Posted on May 08, 2006

  • 556 Answers

SOURCE: user manual for Creative Zen V Plus 4GB Digital Multimedia mp3

You will need Adobe Reader (free) to read the manuals
If needed use the following link and click "Get Adobe Reader"
http://www.adobe.com

link to manuals
http://us.creative.com/support/downloads/download.asp

Click on manual and follow instructions to download.

Posted on Dec 26, 2007

ctf1800
  • 4402 Answers

SOURCE: creative zen touch mp3 player

Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch. if that doesnt work try this:



I decided to open it up to check out the hard drive to see what kind I would need so I could try replacing it. The data plug that attaches to the hard drive itself was partially unplugged. So, I pushed it back in all the way, put it all back together again, and turned it on just to see if something different might happen. (I had it set in my mind that the hard drive failed and I would need a new one, so I didn't expect anything different to happen) And to my surprise, it worked just like new again
when you get it working
try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.


Posted on Jan 28, 2008

  • 1 Answer

SOURCE: My Creative Zen 4GB MP3 Player is just not turning On

i would recomend you to first press the reset button then conect it to your computer again using the correct usb port. then you have to restart your player so your computer recognises it!! good luck

Posted on Nov 16, 2008

  • 146 Answers

SOURCE: Creative ZEN - Display is NOT working, but audio working fine.

I had the same issue with my older Zen Xtra 30GB. I contacted Creative and they wanted 125 USD to repair it, but I had only had it about a year, and I paid 200 USD for it. The warranty on Creative products is only 90 days. I love their stuff but their support and repair policy is horrible. I shut it off and left it alone for a couple weeks, and the display started working again. It developed a charging issue though and even after replacing the battery it never worked right again. Try leaving it turned off for a few days or so. If it doesn't cone back, I would suggest looking into a new player. They are not worth fixing at the price Creative wants. iPod nano 8GB players are down to 169 dollars now, and as they are the standard now, there are more accessories available for them. The warranty is also a LOT longer.

I switched and I could not be happier.

Cheers

Posted on Dec 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

I did not use my Zen MP3 4GB player for several months. On attempting to re-start it, I was unable to get anything except a blank -although lit - display screen. The player has been charged for many hours,...


try to drain the charge of the battery. the try to recharge it. most white screen issue of creative zen is due to power surge specially when it's connected to a usb port.

Aug 16, 2009 | Creative Labs Zen V MP3 Player

1 Answer

Cant install my creative zen 4gb


http://cameras-and-mp3-player.free-driver-download.com/40562/Creative-ZEN-4GB-8GB-16GB-MP3-Player-Firmware-1.13.01-Windows-XP(x32-x64)-Vista(x32).html
on this location you will find the driver for your mp3 player ..just download and install it ...you may also store it in am archive for future re installations ..good luck!

Mar 30, 2009 | Creative Labs Zen V MP3 Player

2 Answers

My creative zen 4gb player,when switched on the screen appears to be white


If you need to reset your device everytime you turn it on, it might be a firmware problem or device problem. You may want to try reloading or upgrading the firmware of your player. However, there are risk when you perform the upgrade. It might not work completely if it is not properly done.

For specific firmware upgrade instructions, please refer to the firmware released posted at http://creative.com/products/mp3 or follow the instructions on the screen.

Hope it helps!


Oct 21, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Creative ZEN 4GB


Hi, I had the same problem with my Zen V Plus. I held the volume + button in and connected the Zen to the computer using the USB cable and the Zen came back to life ! Try it - it might just work like it did for me.

Jun 19, 2008 | Creative Labs ZEN V Plus MP3 Player

5 Answers

My Creative Zen 4GB MP3 Player is just not turning On


I had the exact same issue and this is how i fixed it.
go to the zen website and download the latest drivers.

  1. Turn off your player.
  2. Disconnect your player from your computer.
  3. Press and hold the Play/Pause button. Continue to hold the button while you perform steps 4 and 5. If you accidentally release the button, start the procedure again.
  4. Gently push a straightened paper clip into the Reset hole.
  5. Slide the On/Off switch towards the USB port and hold until the display lights up. The Recovery Mode screen appears with four options: Clean Up, Format All, Reload Firmware, and Reboot.
  6. Select Reload Firmware, followed by Yes.
  7. Connect your player to your computer.
  8. Double-click the downloaded file and follow the instructions on the screen.

May 31, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Recovery mode for Zen V plus


The step-by-step process for doing the recovery mode is at Creative's website:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)

May 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative Zen vplus 4gb Stuck on start up screen that says "ZEN vplus"; it will not shut down once on, unless using the reset button


see recovery mode info here:
http://www.anythingbutipod.com/forum/showthread.php?t=6714
(thank you)

holding play button while powering up, then running Clean Up & rebooting did the trick.

Mar 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

MY LCD screen will not turn on!!


Read this:


http://www.anythingbutipod.com/forum/showthread.php?t=18859
try this:

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Nov 10, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Problem with mp3 player


Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

Aug 20, 2007 | Creative Labs ZEN V Plus MP3 Player

2 Answers

My creative zen neeon 2 (4GB) isn't turning ON


Try charging it with a creative charger or bring it down to its retail store. The battery might be completely drained flat.

May 02, 2007 | Creative Labs Zen Neeon MP3 Player

Not finding what you are looking for?
Creative Labs Zen Digital Media Player Logo

Related Topics:

47 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

508 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...