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I having problems connecting a netgear 54 rt usb adp router to virgin broadband.Router is saying there is an internet connection but computer displays cannot display page and no connection.PS3 has picked up netgear but no internet. I have followed set up correctly and entered correct addresses but something simple is stopping the connection.

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On your computer try to reinstall the device driver for wireless. try to connect the ethernet cable directly to the computer. if you have internet access, then most likely your netgear router needs to be reconfigured. you need to contact your internet service provider or router manufacturer for the reconfiguration of your router. mostly likely the security settings of the router needs to be changed.

Posted on Sep 17, 2008

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I should first thank you for the clear details you have given about your connection .I will try best to help you.The firmware version can be older so check the firmware version and upgrade it. Try to open the netgear smart wizard page in your wired computer by going to www.routerlogin.com or 192.168.1.1.The USERNAME:ADMIN and PASSWORD:PASSWORD(default).We can troubleshoot this only if this page is opened.In the netgear page at left side blue screen under maintenance->router status check the firmare version if its older version then click on router upgrade and check for the new version from internet(click on check tab) and upgrade the firmware.Hope this solves your problem if not try with different laptop wirelessly connect if you are able to connect then its the computer problem contact your computer vendor.Rate me if i have helped you that will motivate me.Thank you.Have a good day.

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connect your router to computer with ehternet cable.
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type user as 'admin' and password as "admin" or blank or 'password'

then go to wireless security then you find WEP or WAP key there but it is in * or # format so you can't know it.
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have u went threw the settings on ur xbox 360 for online? make sure all cables connected properly xbox can be tricky for that

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Hi fozzy211 - Please don't rate this 'til were finished. You've got two things going on. You said it's telling you to check the cables and then you say it's saying the router isn't from Verizon. Is it both? Are the cables hooked up correctly to your knowledge? We can fool Verizon's system. Let me know if you actually have two problems. For now I would only hook up one pc via wired until it's working. I'll await your response. Thanks.

Jeff

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