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You cannot print unless both cartridges are installed and have a decent supply of ink left in them. It doesn't matter if your printing only black and wont need to use the color cartridge. It still have to be installed with ink for your printer to work. There is no way of getting around this problem.
I wish I had better news for you.
One of the first things I would do is called "footprinting" the cartridge. Remove the cartridge from you machine and firmly press the bottom of the cartridge, the print head, onto a paper towel. Use your other hand to apply even pressure from underneath the paper towel. This, hopefully, will cause ink to bleed out of the cartridge and onto the paper towel. Be aware that you may get ink on you and take measures to prevent it if necessary. A good footprint from that cartridge should yield three small rectangles of the three colors in the cartridge, it is ok if they bleed into each other. If cyan is the only color flowing you can try moistening the paper towel with some warm distilled water and gently holding this against the print head for a short while (30 sec), again ink should come out. If there the cyan is still the only color to flow there is nothing more you can do at home. Return the cartridge if you can.
If however all three colors footprint well then it may be a driver and/or firmware issue with the printer. I would try reinstalling the driver first, then upgrading the firmware is an upgrade is available. Those machine are getting older and probably do not have as much support available as newer machines do.
Hi, you shouldn't have done that, because the color cartridge and black cartridge are not of the same make, what you need to do now is to change the cartridge, get a new cartridge to replace to troubleshoot,let see if it will print.
Check the print properties and verify the black ink cartridge still has ink in it.
Otherwise, you may have a bad ink cartridge. If the cartridge has not been used for a while, the ink gums up the nozzle. You can try cleaning the ink cartridge and slot with alcohol. However, new color and black cartridges may be the best solution.
Hope you have installed a original ink.
Take the cartridge out, wipe the extra ink on the cartridge and carrier with little alchole and cotton. and reinstall the cartridge back.
Print a test page and let me know
Your problem is the print head. You can buy one from Canon for about $95, or find them new from dealers on Ebay for $60 to $70. For a less expensive fix, try to remove the print head and clean it. (You don't need any tools, just remove the ink tanks and pull the print head forward and out. Over time, the receivers tend to get dry & crusted ink on them. Note that the inks used are fast drying inks to keep your pictures, etc. from smudging after you print them. Try not to use solvent. I use q-tips and hot water, then dry using another q-tip. If this does not work, there are commercial cleaning kits available for about $10. Short of that, your choice is to replace the print head or the printer itself. My i960 prints such good quality color prints and normal color printing, that I would fix it rather than replace the printer. I hope the easy cleaning does it for you!