Question about HP LaserJet 3030 All-In-One Printer

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Scanner my hp 3030 works great except i can't scan to my pc

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  • Anonymous Sep 24, 2008

    Same problem with mine...install and reinstall the sofware many times still the same results.Hope someone from HP will assist me to solve this matters..

  • Sterling3439 Dec 30, 2008

    I would like to know how to setup my computer to receive scans from my HP 3030 scanner. When I go to the menu on the HP and look under Fax Functions is says Stop Recv to PC. When I hit enter it says it is turned off. How do I turn it on.

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I had the same problem. When I connected it with the parallel IEEE cord it worked fine. Just not with the USB cord. Apparently, and this is not definitive, the scanner only works with the older cord.

Posted on Oct 22, 2008

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What is your pc operating system. Have you installed everything on the cd that came with your printer.

If you do not have the cd or it still does not work download the latest drivers from this link.
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=378058&taskId=135&lang=en&cc=us&prodSeriesId=378056&prodTypeId=18972

You'll know your scanner is setup if you see it in My Computer in Windows operating systems.

Posted on Sep 16, 2008

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1 Answer

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You have to install scanner and printer software came along with the HP 3030 model.Once setup complete it will try to do self diagnose the scanner connectivity.Then when you press the button on the scanner ,scanner will send the data to pc to activate the scanner software automatically.

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Reinstal the printer ......complet reinstal.....

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I had the same problem on XP and Vista and it turns out that if your don't have the HP Toolbox Running/starting up with pc this caused my problem. Once I lunched it to startup with I am able to scan using the Scan To Button on my Scanner.
-Cepedare

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