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When did it last work? You may need to reinstall drivers/software for it. Do you see devices in device manager with a question mark next to it on the left?
The best thing to do is to go to Dell's website. They have a support and drivers section. From there, you can either put in your service tag or select your model. You should be able to find all of the drivers that you are missing there.
go to dell.com website at the bottom select "drivers and downloads" then select either your service (located on bottom of laptop) or your model number. Then select either XP or vista and the main drivers you need are you chipset, network, graphics, and sound.
Here you can find the whole package of drivers related to Dell Latitude D820 for Windows Xp and i will upload the drivers for Windows Vista later for those who are looking for these drivers
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