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My gas fireplace pilot is lit, but I can't get the fire to burn consistently. It will come on after awhile (once it took 6 hours for it to come on), then it will go out and come back on at will.

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  • adarose1 Sep 17, 2008

    OK, thanks. We are going to try to find the part and replace it. Hopefully that will resolve the issue. I will let you know.

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2 Answers

Problem solved. It was a loose hot wire.

Posted on Sep 19, 2008

Faulty Gas valve to gas fire
renew it

Posted on Sep 16, 2008

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Posted on Jan 02, 2017

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My Insta_Flame gas fire place will not turn off completely. We ahve turned off the gas supply now, but before it still had a tiny flame burning even when turned off.


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I have a Model 792864B. Before you attempt to light the pilot light - make sure that any wall control switch or remote control for the fireplace is in the off position. Locate the gas supply line. There should be a gas supply valve to turn on the gas supply. The valve is usually painted a different color than the supply line like blue, green or yellow. Open the valve by pivoting the handle to be parallel to the gas line, usually counter-clockwise. When it is closed it is at a 90 degree angle from the supply line. Locate the pilot light assembly - this is the pilot light. There should also be a red or black ignitor button and a black or green valve control knob with the words "on" "off" and "pilot" on it. It may be located inside a black box, mine is marked heatolator, that has a lift off top. Lift off the top of the box. Push in the valve control knob and turn it until the word "pilot" is in line with the arrow (my arrow is red) or indicator line. While pressing and holding in the valve control knob - it presses in about 1/4", press the red or black ignitor button repeatedly (once per second) until the pilot ignites. Once the pilot is lit, continue to hold the valve knob in for about 30 seconds and then slowly release. The pilot should remain lit. If it remains lit, press in and turn the valve control knob to the "on" position. The on/off wall or remote control switch should now light your fireplace. If the pilot doesn't ignite, turn off gas supply valve, wait about 5 minutes and try it again.

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