I am using the feeder, but the document will scan each page seperate onto my PC and not all pages as one document. Please assist as this is very frustrating scanning 20 pages and getting 20 loose pages instead of 1 document with 20 pages in it. Thanks Mariana
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Re: Touble scanning more that one page as a document
If you are scanning using the Scan to PC button, the unit will scan as you described. In order to scan multiple pages into one document, you need to go go through the Smarthru software, or whatever scanning software your unit includes. Since your unit is manufactured by Xerox, you can go to www.samsung.com and download the SmartThru software of your choice for free.
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Not sure ?
try if it has a top document feeder and then scan to a p.c if it has this option ?
scan each document to seperate files and then insert each file into a word document using ms word select insert , picture from file (try holding CRTL to select multiple files at once with mouse click)
Then save word document and attach word document and send
Details of each item are shown below.
[From 1st Page]:
If a paper jam occurs in the feeder, scanning starts again from the first page of the document.
[From Stopped Original]:
If a paper jam occurs in the feeder, scanning starts again from the page of the document scanning was interrupted.
You will need to plug the printer andcomputer together with a USB cable in order to use the printer's scanningcapabilities. The scanning unit on theMX310 features an automatic document feeder on top of the printer, which willscan multiple pages itself. You can also choose to load documents on thescanning glass, which is covered by the scanner's lid. This is how to do it.
1.Turn on the printer by pressingthe "Power" button until it illuminates and turn on the attachedcomputer. Wait for the printer to finish its initialization process beforecontinuing.
2.Place the document face up inthe automatic document feeder if the document's papers are uniform in andfit in the feed tray. Adjust the paper-width guide to the of thedocument's papers.
3.Place the first page of thedocument face down on the scanning glass after you have lifted the scanningunit's cover, if you choose to not use the automatic document feeder. Close thecover again slowly so the document does not shift on the glass.
4.Press the "Scan"button on the printer's control panel, then press either "Black" or"Color," depending on the type of scan you would like to perform.
5.Retrieve the scanned documentfrom the automatic document feeder's output tray once the scan job is over.Otherwise, click on the "Yes" button on the computer's screen,indicating you would like to scan another page.
6.Lift the scanning unit's cover,remove the document from the scanning glass and place the next page of thedocument face down on the glass. Close the scanner's cover and click on the"OK" button on the screen to scan the next page. Repeat this processuntil all of the document's pages have been scanned.
Look to the left side of the flatbed glass for a thin strip of glass by itself. When you scan from the glass, the document stays put and the sensor moves across the document. When you scan from the feeder, the sensor stays in that glass strip and the document moves across the sensor. See what I mean? I would check the small feeder glass for dirt or scratches from staples or other flotsam. Also not a bad idea to blow out the feeder path with some compressed air to ensure the documents is handled smoothly. Hope this helps!
Do the lines only show up if you use the document feeder? If so, there is something on the strip of glass where the page is scanned. Open the top to reveal the large glass area. Then open the part where the paper feeds in when using the document feeder. It will flip open from right to left. There are two pieces to this, so make sure you grasp it as low as possible. You should see a small strip of glass. Clean all the glass with a SOFT cloth. Don't spray any cleaner onto the glass, rather, spray it onto the cloth if you need any.
What do you mean scan? Is it from the printer to the computer? Or just plain copy? When you want to scan to the computer, you need a software that can scan multiple pages. HP's document feeder can copy and fax multiple pages, so if the software supports multiple pages scanning, then I'm sure it can.