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LONG DRAIN: If the drain time exceeds 8 minutes without reaching reset level in pressure sensor, the valves are turned off and the drain pump will stop running. NOTE: Suds can cause delays in draining. Washer drains for 4 minutes, pauses 5 minutes, then tries again for 4 additional minutes of draining. F9E1 will display if washer does not drain. (Normal drain takes less than 2 minutes)
Verify that the drain hose is not blocked or kinked.
Make sure drain hose is not sealed into drain pipe.
Make sure the drain hose height does not exceed 96" (2.4 m).
Check/clean drain pump filter of foreign objects.
Check connections from tub to air trap, air trap to pressure hose, and pressure hose to pressure sensor.
See TEST #8 (Drain Pump) on page 19. Is pressure hose pinched, kinked, plugged, or leaking air?Is pressure hose pinched, kinked, plugged, or leaking air?Is pressure hose pinched, kinked, plugged, or leaking air?
I had the code E21 error (not draining) on my 2012 Electrolux EWFLS70JTS0, which I'm guessing is similar to a Frigidaire Front Load Washer. After reading about the potential causes being related to drain or pump obstructions, I decided to try forcing compressed air into the drain hose at the rear of the washer to see if I could push out whatever got into the system. So I moved the washing machine out from the wall, and pulled the drain hose out from its wall inlet. No disassembly required. Then I placed the trigger air nozzle from my compressor into the drain hose that's connected to the back of the machine, and held it in place with my hand so that most of the air pressure would go up the hose and into the machine. Once I pulled the trigger to start the air flow it only took a few seconds to see bubbles appearing in the washer's tub. At that point it seemed any obstruction was now pushed out (where it went, I'm not sure. Somewhere in the standing water in tub I suspect). I suppose it would be just as effective to use a garden hose with water (if you don't have an air compressor), but a little more messy. Anyway, as soon as I put it in "quick wash" mode (which starts with a drain cycle), it drained fine. 100% problem solved! No more error code. And no repair bill!. I just hope that whatever was restricting the drain flow does not find its way back into the system again. It's been a couple of days and so far, so good.
Hi Error code e20/e21 means a clogged drain pump. This might have happened due to small clips, pins, coins, etc being stuck in the pump. Please note that error e21 can also occur when the drain pump is not pumping fast enough or when the pump fails. To fix the issue you'll need to check the drain pump. Remove the 2 screws from the bottom of the front access panel, it will come off. Now check for the pump on the right side and remove hoses from it. Remove pump from machine then remove whatever is there in the pump. Hope this helps... Please post back for any further assistance.
The E21 error code means the water in the washer is not pumping out fast enough. The solution is to check the washer installation. Make sure the drain hose is not kinked. Make sure the drain pump has 120 volts in the drain cycle. If it reads zero the control board will need to be replaced. If not, then it's the pump.
It sounds like something is blocking the hose or the pump is not working. If you can get the washer drained pull it out so you can get to the back and pull the drain from it's place in the wall so you can look down the hose (make sure the dryer is off and the breaker is off to it) If ine is available try blowing air back through the drain line to the washer and this may unplug any obstructions there. If you don't have an air compressor you can find fittings at the hardware store to rig a water hose to the end of the drain and do the same thing.
Believe it or not...I think it is fixed. I used a coat hanger to try to take out as much "gunk" as I could from the drain plug hose. I added warm water and then vinegar to the hose with a medicine dropper to help loosen the "gunk" I also forced air with the medicine dropper and I could hear it in the tub from the pump. Then I knew it was free of "gunk." I ran 3 hot cycles 2 with 1/2 gallon each of vinegar and one plain water cycle. Between each cycle I emptied the drain plug hose and drain pump filter. After the three cycles the water came out clean and not muddy. I also took a spray bottle of hot water and sprayed the "gunk" from around the seal to release it and out of the washer. I alternated with the spray bottle of water and vinegar applied with a small paint brush. I also noticed this "gunk on the stainless steel tub as well. I used the paint brush and painted vinegar on that and sprayed down with the hot water. I then did a load of towels and this morning my washer does not smell and is clean as can be...no more "gunk." what is that stuff anyway? Too much soap or softener? Anyone else have this problem? I was told by the service tech a few years ago that I didn't need to open that door because that is where they service the machine from.....wrong....I was to empty that drain hose from time to time. That was the first time I opened that door and the machine is 4 years old....