Y'all should go to http://www.mymusix.com and download the "player update" (among other tools) to solve this problem. I just bought a returned one today from Radio Shack and had to spend over an hour to get it calibrated properly. It was pretty crazy...I had to press down on "play" and the "reset" buttons simultaneously and then plug in the USB cable, let go of "reset" and then let go of "play" once the "player update" software recognized the darn thing. It's now working perfectly and actually a great deal for $20.
Hopefully you can use the FAQ section on mymusix.com and figure it out exactly, otherwise I'd be happy to give you the step-by-step instructions I followed.
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This might be due to the condition of your mp3 player. if it has been used too much or has been dropped either once or twice this issue is possible.
you have tried reseting it and turning it on? the issue could also be that you have over charged it just like any other Mp3 player i would suggest for you to leave it off for a couple of days, maybe even weeks and give it another try. if nothing still works then i would recommend for you to bring your mp3 player to an electronic store and ask them for help with your issue.
Firstly, you should know that MyMusix has a website - MyMusix.com with a fairly extensive FAQ for most models of the MyMusic players. It doesn't come up on the first couple of pages of a google search because it's crowded out by vendor and online help sites.
However, before you spend a lot of time with that, take your player out of the USB port, turn it over and look for a tiny hole with the word "reset" under it. Use a paper clip to push down and hold the tiny button inside for a couple of seconds. Watch for changes on the screen. With luck, your screen should respond with the MyMusix start-up display.
If this doesn't work, look through the rest of the FAQ for other issues related to Vista and Windows Media Player software.
For a last resort use the support email address: firstname.lastname@example.org.
i got the exact same problem, i press the on button, and it says "MyMusix" for a long time then stops, when i put it in the comp. is says: DO NOT DISCONNECT! and now even more recently it wont do anything at all
I found some directions on mymusix.com. Basically, it recharges through the USB connection so plug it into the computer. Then wait for the little battery picture to be full to indicate the battery is charged. I am waiting...
If you don't even get a picture of a battery, you have a bigger problem. Check the website for adding firmware (under FAQs, under the 6070) and if that doesn't work, you might need to take it back to Radioshack and tell them. They seem to be good about taking things back..I think the one I bought is a return since it already has music on it. Not sure if that is good or bad.