Question about HP PSC 1315 All-In-One InkJet Printer

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Can't scan I installed the driver for my HP PSC1315 All-In One ...everything works except the scanner. Can anyone help?

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  • Anonymous Sep 19, 2008

    I have the same problem. The error indicates a .msi file is missing.


  • Red Eagle Sep 20, 2008

    I uninstalled my PSC 1315 software and re-installed with the CD that came with my refurbished PSC 1315 and everything works except the scanner still. Any ideas what's wrong with the scanner only?

  • justnofx Oct 06, 2008

    try to scan using the psc 1315 all in one inkjet printer but It will not scan. the scanner moves about 1 inch. then homes out again and i get a earror message.

  • ellenmedi800 Oct 18, 2008

    i have the same problem, when scanning output is in all black, printing has no problem, scanning and copying in all black. please help!

  • Anonymous Mar 27, 2014

    printer shows E

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I cant use my scanner

Posted on Oct 08, 2008

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Any idea what MSI error message you had? HP has a product page for the PSC 1315. Click here to go to the product page. Once you're on the product page, you can search for MSI and you'll get a number of pages to choose from. You need to know the specific error message to choose the right one. HOWEVER, those errors mostly look like ones you'd see while installing.

If you didn't see those errors when you were installing, you might try to uninstall and reinstall your software/drivers. The drivers HP has for download are newer than the drivers that were on the CD when you bought the printer. The newer drivers are available here.




Posted on Sep 26, 2008

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Hello Carol,

The first thing you want to do is check to make sure the scanner driver is installed properly and working.

If you are running Windows XP or Vista; go to Start Menu \ Control Panel \ Scanners and Cameras
NOTE: For Vista user you must select "classic view" in control panel to see scanners an cameras.

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Pat

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