Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

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C31 42 ERROR

I GET THE C 31 42 ERROR AND MESSAGE REINSERT THE TAPE. WHEN I RELEASE THE TAPE DOOR THE CASSETTE EJECTS VERY SLOW. WHEN I REINSERT THE TAPE AND CLOSE THE DOOR, SOMETIMES THE TAPE WILL RUN FOR A 4 TO 5 SECONDS AND THE ERROR CODE AND MESSAGE REAPEARS. CANNOT GET THE TAPE TO PLAY. REWINDS SOMETIMES. FAST FORWARDS SOMETIME. ALWAYS RETURNS WITH THE ERROR CODE.

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6 Suggested Answers

  • 883 Answers

SOURCE: trouble with camcorder

try cleaning the rubber pinch roller with a cotton swab dipped in alcohol

Posted on May 26, 2007

  • 883 Answers

SOURCE: Eating Tape when rewinding in vcr mode

look for a tiny pinhole and insert a pin while powered up to reset the device. if no-go, then the take-up reel needs attention...needs possibly a new or well-cleaned-with-alcohol-swab rubber belt

Posted on May 27, 2007

  • 169 Answers

SOURCE: error message 31:22 reinsert cassette tape

reel sensor is the problem of your camera it is a common problem to that model,maybe the pinch roller is loosen to the post cause of the lock of that is been broke..that roller is that one that pulling the tape...only a technician can put it back to the mechanism and replace that lock...in sony service they replace the whole assembly and cost a lots...i suggest find other service center for fixing it...hope that roller is not lost in your camera...

Posted on Sep 07, 2007

  • 1 Answer

SOURCE: reinsert tape message

I got the dreaded reinsert tape message today and i thouht that my video taping days were over. i then made my way to this page and saw this. whack it three or four times and it will work. at first i thought what a load of crap but i tried it anyways... being really mad at the time, i showed my camera no mercy. i took out the tape and gave it 4 hard hits with my palm, put the tape back in and it worked. thanks alot, this works









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Posted on Dec 30, 2007

ctf1800
  • 4402 Answers

SOURCE: cassette loading error 31:23

Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

Posted on Feb 22, 2008

ctf1800
  • 4402 Answers

SOURCE: TRV25 error C:31:22

try hitting it on the side kinda firm.

Posted on Feb 25, 2008

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I get an eject symbol and beep and error code c32:11, original issue was that it ate a tape


Hi,
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ERROR MESSAGE C 31:23


The error code is part of a self diagnosis feature of your cam. This particular code refers to something being wrong which you can fix yourself. The steps you should take, involve removing tape, and reinserting. removing power adapter plug and reinserting, remove battery pack and reinsert...
power down before each step, and power up again to check working status. The result of these checks should allow you to narrow down the problem.

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Error C:31:42


Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

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Reinsert cassette


Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

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Inserted cassete in wrong way in Sony camcorder CCDTRV68, not ejecting cassette Error codeC32:20


Sony camcorders C:31:23 error
Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.
good luck
please mark the post with a fixya

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Cassette loading error 31:23


Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

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Error message 31:22 reinsert cassette tape


reel sensor is the problem of your camera it is a common problem to that model,maybe the pinch roller is loosen to the post cause of the lock of that is been broke..that roller is that one that pulling the tape...only a technician can put it back to the mechanism and replace that lock...in sony service they replace the whole assembly and cost a lots...i suggest find other service center for fixing it...hope that roller is not lost in your camera...

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Unit in safeguard mode


You mix te info with Write protected tapes.
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Re-attach the power source followed by Reinsert Cassette


Hai Problem in mechanism. If the tape does not loaded completely, the message will show "Reattach the power source" Please check mechanism. Raghavendra, M/s.prathiksha Electronics

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