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Iomega external HDD not recognized as usb 2.0 (high-speed). PC thinks it's usb 1.1. Worked fine for more than a year.

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  • john7788 Sep 16, 2008

    Thanks for the suggestions.

    I tried installing new drivers for this device, but supposedly I have the latest. I have not tried unistalling and reinstalling the current driver. Maybe that's next.

    I have ruled out #2: I have tried other USB ports (same problem) and I tried a different HDD (Seagate) in the same port and it worked fine. The problem appears to be the Iomega HDD, though it is intermittent - sometimes works fine, sometimes not.

    #3: Not yet. This is a last resort...


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Hello John7788,

Well this is either....

1. Software
2. Hardware (computer)
3. Hardware (HDD)

If its 1 then just simply re-install the drivers part for windows.

If its 2 then you would be better moving it to another usb socket as it may be just a fault on the single socket. If you don't have another socket then im sorry to tell you it means a trip to the repair shop or getting a new usb card to slot in to the motherboard.

If its 3...well...try the manufacturer for a repair.

Hope that helps you a little.

Posted on Sep 16, 2008

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