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Scanning not picture perfect. In scanning a letter - the symbol on the letterhead did not print correctly nor did the signature part. The left margin also increased by 1 character. Bert

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  • scrivem Sep 16, 2008

    I have tried adjusting the setting and scanned other documents invariably - portions are still not printed correctly.

  • scrivem Sep 16, 2008

    I am getting no where with the suggestions. Just cancel my charge to Visa. Thanks for your efforts.



    Bert

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This can be a problem with your scanner software, so the first thing that you can do here is try updating the software or better yet uninstall and reinstall the software so everything will be fresh and that should fix this problem....

Hope that helps...........

Posted on Sep 16, 2008

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There is a step you need to do to check that whether it is a software issue or the hardware issue.

First try to scan the document from the control panel using the Fax wizard. IF it comes fine that we have to deal with the software.
If not than i would also suggest you to use the scanner with another computer. Which will further eliminate the doubt between the software and hardware.

Most likely it seems to be a hardware issue

Posted on Sep 16, 2008

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It is possible that teh letterhead is too light that the scanner cannot see it any longer. can you try another document and see if the same problem occurs. If not then adjust the scanning settings.

Posted on Sep 16, 2008

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