Question about Whirlpool Washing Machines

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Whirlpool washing machine help

I couldnt find the users manual for the model #. I also looked on the machine & found several #'s, but i do not think they are decribing the model as they are very long. Where do they put this info on the machine? It is less than 4 years old. The problem i am experiencing is this:

The washer filled with water, then agitated & stopped after agitation cycle. It would not empty the dirty water & spin after numerous tries by resetting the selector knob. I tried the other wash cycle settings & that did not work either. I emptied the washer of clothes & tried again with no luck. I believe this is a simple part replacement, but am not sure how to test components to be sure. Any advice would be appreciated. TY


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  • Chris P
    Chris P Sep 16, 2008

    PS I live in a very remote location so a repairman or warranty procedures are pretty much out of the question. TY

  • Chris P
    Chris P Sep 16, 2008

    Aaaaaaah....i see why you carry the rank of Guru. After i seen your reply i sprang into action to apply the newly acquired knowledge i had with these results:

    1) At the rear of the tub opening & directly underneath where the lid hinges is a small plate with the model & serial #'s. It is difficult to see until your eye level with it. I have a whirlpool top load washer mod#LXR9445JQ1.

    2) Upon further examination i seen the lid switch mount screws were loose. I pulled it out for examination to see that the screw mounts on the switch were broken. It also had a part # on it which is #3949237.

    I imagine it still works but a new 1 is going to be ordered next. I'm fairly handy at repairing things & believe i can take it from here. I sure do appreciate the time you spent replying to my situation. It was exactly what i needed. I will be sure to promote this site & give you the proper credit & appreciation rating. Thanks again. Kindest wishes & best regards,




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You're right, this is a simpe part replacement. The problem you describe is a lid switch malfunction. This is a very simple repair that doesn't cost much. If you post back with your model number (located along the wash tub opening) I can tell you what the part number is and how to replace it.

PS When posting questions, provide as much information as possible. You can use the comments section to include model numbers. All Whirpool washers are not designed alike and it makes it much easier to propery diagnose and assist you.

Posted on Sep 16, 2008

  • Jeff Rockwell
    Jeff Rockwell Sep 16, 2008

    Thank you for the kind words. If you still require instructions to replace the switch, here is a link you can use:

    Not to insult your intelligence, but many people have a hard time figuring out how to get the washer case apart. This may help you just in case. Good luck and let me know if I can help any further.



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