Question about Konica Printers & Copiers
Have a technician come out and clean the paper path and check the drum area, also the fuser the hot part
Posted on Jun 14, 2015
You mean the inside of the scanner glass? (The platten is a part of the print unit),
You'll have to remove the sides and read cover. Unplug the scanner wires and remove the scanner assembly. Separate the document feeder from the scanner bed. Open the covers of the scanner bed (usually there are screws holding it together). Remove the glass and clean it. Reverse the process to reassemble.
Be careful. Canon multipasses are built a little like a Chinese puzzle box. There are little snaps everywhere as well as screws. Watch out you don't force anything and cause the snaps to break.
Posted on Nov 07, 2008
Tips for a great answer:
Dec 17, 2012 | Konica Minolta Bizhub 362 Copier
Jul 02, 2012 | Konica Minolta Printers & Copiers
Feb 28, 2012 | Printers & Copiers
May 04, 2011 | Printers & Copiers
Dec 08, 2010 | Canon Printers & Copiers
Jul 25, 2010 | Canon imageRUNNER 2870 Copier
May 07, 2009 | HP LaserJet M5025 MFP All-In-One Printer
Sep 18, 2008 | HP Officejet 7210 All-In-One InkJet...
Feb 04, 2008 | Brother MFC-8440 All-In-One Laser Printer
First you need to determine if it's doing from both the top and the glass.
1-assuming you are using the feeder to fax,copy or scan (the part that automatically picks up the paper) it comes out with a streak. Make a copy putting the paper on the glass and look at the copy. Does it have the streak?
2-lift the top and look to the left there should be a small 1inch glass, this is where it makes the copies from the feeder, is there a dot or white out or is the glass dirty? that's your streak, the paper is moving to make the copy,so the dot now looks like a line as opposed to making a copy on the glass it just sits there so a dot will stay a dot.
2- Clean with water or alcohol.
Oct 23, 2007 | HP OfficeJet 7410 All-In-One InkJet...
Oct 06, 2016 | Konica Printers & Copiers
23 people viewed this question
Usually answered in minutes!