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HP Photosmart C6100printer malfunction

I have replaced the yellow ink cartridge and the printer still says its empty.
I have used several different full ink cartridges so I know its not the cartridge. Please help!!!!

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Try to remove the ink cartridge. check if you we're able to completely remove the plastic packaging. after doing that, with a use of a lint free clean cloth, wipe the metal contacts on the ink cartridge. go to printer properties and go to maintenance tab. you need to register the ink as new. print a test page.

Posted on Sep 17, 2008

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Hello,

We have a step by step solution posted on our we site at: www.ccl-la.com/HP.htm The problem is air in the ink lines and the guide helps you purge the air from the system and restore printing.

I hope this helps, if so please rate my solution.

Buddy
Corporate Computer
www.ccl-la.com

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