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HP Photosmart C6100printer malfunction

I have replaced the yellow ink cartridge and the printer still says its empty.
I have used several different full ink cartridges so I know its not the cartridge. Please help!!!!

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Try to remove the ink cartridge. check if you we're able to completely remove the plastic packaging. after doing that, with a use of a lint free clean cloth, wipe the metal contacts on the ink cartridge. go to printer properties and go to maintenance tab. you need to register the ink as new. print a test page.

Posted on Sep 17, 2008

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Hello,

We have a step by step solution posted on our we site at: www.ccl-la.com/HP.htm The problem is air in the ink lines and the guide helps you purge the air from the system and restore printing.

I hope this helps, if so please rate my solution.

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www.ccl-la.com

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We have an issue of missing or replace yellow cartridge. Please feel free to contact the HP support for replacement of the printer, if the printer is in warranty status. HP would replace the printer.

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