Question about Dell 1720dn Laser Printer

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1720dn dell Prints extra blank page on every print job Thanks

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  • llouthan Oct 01, 2008

    same problem - extra page at end of print job - just started doing it. No settings for separator page configured.

  • sjnucc Dec 14, 2008

    1720 prints almost blank page (except for wierd code-like thing concluding with ZeN) BEFORE printing job.

  • Anonymous Dec 14, 2008

    No solution found but I have the same problem. Are you using vista?

  • Anonymous Jan 06, 2009

    extra page apperas in XP, no settings for separator page. Weird.

  • gschu Jan 15, 2009

    Same issue with multiple 1720 printers.

  • Anonymous Apr 30, 2009

    When I go to print anything, the pop up box about the toner's print level appears first, saying there is an unknown toner level (this message is different, and new--and doesn't make sense, it *used* to know the toner level). It goes ahead and prints anyway, but first wastes a piece of paper with about 3 inches of one line of gibberish at the top that ends with, ironically and annoyingly--"zen."

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Normally to fix a printer that is printing gibberish, uninstalling and reinstalling the print drivers will fix this issue. Another thing that can contribute to gibberish print is using a USB cable that is too long.

With this particular problem (prints Zen), one solve is to uninstall any Dell toner management software. This is particularly true if you are running Vista and hooked up by USB. To uninstall the toner management software (Vista OS), go to control panel>programs>programs and feature>uninstall a program. From this list choose Dell software, choose a customized uninstall, and then choose anything that has to do with Dell toner management.

Posted on Jan 08, 2009

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Actually, and I'm not sure why it took me so long to figure this out - I just reinstalled the printer drives. 2-sided vs. 1-sided wasn't the problem. Reinstalling fixed it.

Posted on Dec 29, 2008

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I have Vista and fixed it this way; perhaps it will work in XP too: Go to the printer properties, click Printer Preferences, look for the 2-Sided Printing section and change from "use printer settings" to "1-Sided".

This fixed it for me.

Posted on Dec 29, 2008

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1 Answer

Hi our dell 1720 printer has been printing hundereds of pages of nothing but gibberish since saturday. At first I thought it was trying to print a file someone deleted before cancelling from the que but...


I've found when this happens to our printers after we reload the driver the printer prints fine. You may not even need the disk. You can go to the Advanced tab in the printer properties and the driver should still be loaded on the PC's hard drive.

Jul 08, 2010 | Dell 1720dn Laser Printer

1 Answer

The printer prints a blank page with a line of gibberish in the upper left corner before it prints the real page.


Can you send me a "print to file" of the failing document.

At first blush it can be either of two things.

1) The preceding print job did not properly clean out the printer's memory.

2) The new print job, has data or a busted escape command in it that is being treated as printable data.

Send the print file to don.farr@hotmail.com and I'll read through the document header to see what's going on.

Don

Mar 02, 2010 | Dell 1720dn Laser Printer

1 Answer

It prints gibberish before the print job.


I have had this happen before, this could be you need to change the drum kit on the printer itself, check the indicator light.

Jul 28, 2009 | Dell 1720dn Laser Printer

3 Answers

Dell 1720 flashinf replace drum- error.


The second link was the helpful information. Also, to cut through all of that --

If you need to reset the counter:

1. Remove drum kit with toner

2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.

3. Hold down CANCEL Button until all lights flash through.

4. Slide the drum kit and toner properly into the Printer.

done.

Mar 03, 2009 | Dell 1720dn Laser Printer

1 Answer

Two dell 1720dn printers with two different problems.


Call Dell and get the drum count reset instructions. They should tell people this info...but neglect to. :P

Feb 24, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell 1720dn takes extra blank page at end of job and jams


There are rubber rollers that grab the paper to pull it through typically these get slick over time and will cause the printer to grab an extra sheet of paper. How I usually fix this problem is to check and see if the rollers are slick if so then I take an Emory board to them to rough them up just a little bit. I have also in the past used clear finger nail polish on the roller and that has helped. I would apply a bit of the clear polish to the roller, if it did not work then I would take the Emory board to it.

Jan 07, 2009 | Dell 1720dn Laser Printer

1 Answer

Printer prints first page with strange nonsensical characters


I would move the printer to another computer. See if the problem follows. I have seen the issue a few times with issues in normal.dot but also in other office applications.

Problem I'm fighting with on my 1720 is its printing extra pages between pages. basically print a 5 page document and get an 8/9 page final with the extra blank pages. Think its a user error but could be machine related. going to try it on another PC and see what happens.

May 28, 2008 | Dell 1720dn Laser Printer

1 Answer

HP IIIp prints extra blank pages


HI there make sure that the paper tray guides are fully against the paper also try sending the job through the manual feed to see if you get the same problem. If you do not then it maybe that the paper cassette separation pad is worn and will need replacing. If your model has no rubber pad at the front of the cassette then you will have a metal hold over one corner of the paper make sure that when the paper lifts that the paper sits under the silver (Dog Ear) as this acts as a separator.

Hope this helps
Thanks J

Jan 28, 2008 | HP LaserJet IIIp Printer

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