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Printer won't print anything but a test page

Toshiba wireless laptop is connected to HP720 prints only test page.Tried out printing from microsoft word and I can only get my HP 720 to print out a test page and it is in color only so I don't even know if that is correct. When I try to print from word it will only print a page that says windows xp on the very top. Any suggestions?
lplc@juno.com p.s. already put two new cartridges (black and color) aligned them and cleaned them and still won't print

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  • HP Master
  • 406 Answers

Check printer settings. Also check windows setting for the printer. Also, be sure the printer is not offline.

Posted on Mar 05, 2017

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Posted on Jan 02, 2017

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leroyal
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SOURCE: Printer Alignment Failed in HP C5280

You must replace both with new GENUINE HP ink cartridges at the same time or alignment will fail.

This is how HP makes their money.

Posted on Jan 18, 2009

  • 1 Answer

SOURCE: HP 2410 photosmart will not align after changing ink cartridge

I have the same problem. I can't tell you how to fix it as my printer will no longer align, but to bypass the align page message to get to setup you have to hold down the setup button then press up.

Posted on May 08, 2009

  • 26 Answers

SOURCE: MFC-490CW Won't print black

We are going to attempt to do a "power purge" to get rid of any clogged ink nozzles. Note, this will probably eat up about half of your ink, but that is the price you must pay in order to attempt to fix this bad boy.

1) Get into maintenance mode. Press these keys: Menu -> Black Start -> Scan x4 (hit it four times). A number pad should come up. If not, do it again.

2) Hit key 7, then key 6.

3) Press the right key until you get to "CLEANING BLACK."

4) Press 3.

5) Press Black Start.

After it purges and gets back to the main maintenance screen, press keys 9 and 9.

Let your printer start back up. If this does not work, try the above steps up to three times. If it does not work then, you need a new print head, which is not a user-replaceable part on this model.

Good luck.

Posted on Aug 18, 2009

ThiruBulls
  • 103 Answers

SOURCE: Printer will not align

Print cartridge

When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

7. Try printing again.

If you still cant communicate try with new cartridge .


Hope this help. Please Rate My Response! Thanks!

Posted on Aug 27, 2009

Nomodo4u
  • 863 Answers

SOURCE: My dell 720 printer has a new ink cartridge, acts

Take the plastic strip off the ink jet cartridge before putting the thing in the printer.  Check the ink jets to see if they are clogged.

Posted on Oct 25, 2009

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My HP C4780 PRINTER WILL PRINT A TEST PAGE BUT NOTHING ELSE. How do I get it to print?


Check the settings in Windows Print Manager.

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How can I display the number of pages my printer has printed? I need to work out the costing for my business. Can I reset the counter? Cheers Jennifer


You can print a printer status report,print self test page from printer as standalone.there are details mentioned there about the page printed by your printer since you set it up.Page count started from the first time printer prints anything when you set it up and it collates all of it till present.

You also need to consider the ype of printer you have.

You can also print test page from PC to printer

this is example for windows xp.
windows xp is printers and faxes
windows vista is hardware and sound then printers
windows 7 is devices and printers

Learn how to print a self-report page from the product with Windows. Printing a self-test report from Windows
NOTE: The exact steps to open the Printers or Printers and Faxes window might vary depending on the version of Microsoft Windows being used.
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