Lexmark Z1300 InkJet Photo Printer Logo
Posted on Sep 16, 2011
Answered by a Fixya Expert

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My printer is going through the process, however paper comes out blank. Ink is showing to be full, but I have not used printer in over a year. Could it be the Ink cartridge?

1 Answer

Piyal Perera

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  • Posted on Sep 16, 2011
Piyal Perera
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Yes. When you don't use it for a while, the ink clogs at the nozzles.
Get it cleaned from a capable professional in the area.
If there is no one to support, you can try the following (at your own risk).
Hold the nozzles to steam from a kettle for 10-20 seconds, gently wipe the nozzles with a clean cloth or absorbent paper, and try printing.
or
Put some water into a bowl that is warm such that you can barely put your hand in. Dip the nozzles in water (Don't get the circuit part wet) and gently move the cartridge in water (again, only the nozzles should be in water). gently wipe the nozzles with a clean cloth or absorbent paper and try printing.
Good luck!

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Have tried printing from computer and tried printing test page from printer. both times the pages come out blank.. how do I check the toner levels in printer. thank you

The draw back of inkjet technology printers are, if it is not using quite long period of time,cartridge nozzles will dry up, result printer will act just like a printing some thing but nothing will come on paper(blank page) even ink levels are showing full.
Try to recover the both cartridges through 'clean print cartridge' process from the system,if not better consult cartridge re-filler to clean the nozzles..Replace new cartridges if above said methods are not worked out.
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You actually answered your own question, you said it started fading and came out with lines missing. Looks like and could possibly be that the ink cartridge you are using wasn't as full as you thought it was, and the computer really has no idea, it's just software and i do not recall seeing sensors on the inside of the ink tank to tell the computer how much ink is in the cartridge. Try refilling the ink again or maybe a better idea is to buy a new cartridge since over time the cartridges can get contaminants in them which will block the ink from the inside of the cartridge.
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To solve the printing problem..


# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel.
# Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right).
# Continue doing this until it looks clean.
# Then dab the cartridge on the towel to make sure the ink is flowing.
# Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.

1. Look for a shiny piece of metal underneath the contacts at the back of the carrier.
2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.

# Reinstall the cartridges, making sure you snap them correctly into the printer. 


Hope this help. Please Rate My Response! Thanks! 
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If your cartridges have been sitting in the printer for a year, it seems likely they have dried out. Replace them with new cartridges, but make sure you use the proper cartridge replacement procedure so that a ink charging cycle takes place. Then do a nozzle check. Is there any sign of ink on the paper?. Try up to three cleaning cycles. If ink is now flowing, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print.

If you have done lots of head cleans with no result, and you're sure you have good ink cartridges properly installed, then you can try soaking the print heads for 24 hours (or more), as follows. Turn the printer on, and as soon as the print head moves pull the power cord out of the back, or turn the printer off at the mains. You may
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Let me know if you find it--my computer and the printer show that my ink cartridges are full, but blank paper comes out when I try to print.
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Sounds like maybe the nozzles are clogged up. Try using the printer maintenance utility to "Clean Nozzles". I think for most Lexmark printers it is call the "Lexmark Solution Center" in your Windows Start Menu. If that doesn't work, try maybe wiping the cartridge with a damp paper towel at the place where the ink comes out.
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