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Dell made an entry into the market of Personal Digital Assistants (PDA)
with Axim X5. The Dell Axim comprises of families of X5, X3, X30, X50
and X51. The Dell Axim PDA can be connected to the computer either by
using a cradle or a sync cable. The sync cable connects the device to
the computer directly. Here are the steps for connecting a Dell Axim to
a computer using a sync cable.
Microsoft ActiveSync software must be installed in order to connect the
PDA to the computer. This software is found in the Dell Axim Pocket PC Companion CD.
The Axim X51 PDA has a 36-pin connector, while the X3 has a 22-pin docking connector.
Connect the USB connector found at the end of the sync cable to the computer.
the PDA. If the PDA is not properly cabled to the computer, you will
get the following message: “Connect your device to a computer using a
sync cable or cradle before running the system update. Ensure that
ActiveSync is installed on the computer and that the ActiveSync
connection is successful.”
Ensure that the Dell logo faces upward.
Use the sync cable to set up a partnership, which can be done multiple times when you sign in as a guest.
Well windows vista doesnt need any software to run the axim, it has a hardware feature on it to detect and sync to it. Ive never heard of this. I would be able to help better if i was in an instant message session with you and able to see things better. If you have google my account is: clintchance if YahoO! clintchance1101 hotmail: firstname.lastname@example.org (yeah i know, i dont like to change the username often.) If you can contact me on one of those i can help you better. Im usualy on after 3:00 PM CST
This could be due to a few issues, try these soloutions in order below:
1) If you have a jacket connected to the ipaq it could be preventing the ipaq from locating correctly on the connector. Remove jacket and try insering again.
2) Check that active sync is set up to detect the device on the usb port. The cradle for the ipaq may have a serial and usb connector. Ensure that just the usb connector is attached to your laptop. Try connecting again.
3) You may need to uninstall the USB cradle if it was connected before installing active sync. Try the following steps if this was the case:
a) unplug the USB cradle
b) uninstall active sync
c)Click start then click control pannel then click system. Then click on the hardware tab.
Look for the device under USB, right click on the device and then select uninstall.
d) restart the laptop
e) Install active sync
f) ONLY after active sync has installed you can now plug the cradle back into the usb socket.
g) Now connect the ipaq, it should now detect it.
I may be wrong but each PDA (assuming you are connecting different brands) have different drivers. I connected a Toshiba and Dell PDA and each required their respective install disk with their respective drivers. Then I configured each pda using the Active Sync Connection Wizard. Everything ran smoothly after that.
Does your system detect the handheld? After you connect the cradle or cable to the computer, then you should be prompted to install drivers for the handheld. Make sure that Dell Pocket PC appears in the Device Manager.