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After installation my Logitech 3200 mx Keyboard and Optical Mouse are not working

I have installed the logitech software during the installation i get prompted twice for the file I8042rpt.sys location. I pointed out the folder C:WINDOWSSYSTEM32 DRIVER where i have located the file. Once the installation is finished i have connetecd the receiver and i have the a message saying new material detected -installing HID Mouse- An installation problem has occured Mouse not installed.

I have also tried installation of another wireless Kbrd and Mouse brand is Genius and it does not work also.

I hope can help me fix this problem

Thanks

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First check whether the software you installed is completely installed......if there was any interruption while installing logitech software......then such errors will arise.....otherwise uninstall and then reinstall the software of logitech.....this may work for you.....if the problem still persists......the problem may be in software cd......the software which has been copied on the cd...... may not be properly copied....for that i suggest you to search that software in the internet.....you will definetly get that in the internet.....if you have any problems.....tell me....i will do it.....but i want the model no of the software.....try this....it will work 100%.....i am software engineer....and i have experience in it.....thats why i am suggesting you this idea....

Posted on Sep 19, 2008

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