Question about Xerox Office Equipment & Supplies
The black ink sticks are jammed.
Open the ink loader and ensure that the black ink sticks are able to slide in the ink loading chute. Remove any broken of partial ink sticks.
One of your black sticks is not advancing properly.
Make sure one isnt cracked or twisted. If you happened to have put in a stick for a different phaser model, it may not be the same shape and would not hut the actuator at the bottom of the ink loader.
Raise your cover where you add your ink sticks and look at the black sticks. One is stuck somehow.
If you need to remove them, take a screw, a drywall type screw is best, and twist it into the ink block and slide it up and out, then reload the ink loader with good sticks. That shoulf do it. I ihave never witnessed the ink loader itself be the problem.
Posted on Sep 17, 2008
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Posted on Jan 02, 2017
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