Hi there,
Unfortunately we cannot supply a brushbar switch as this part would need to be replaced by an engineer, but if your brushbar will not rotate when you operate the cleaner, it may simply need resetting. Your cleaner is equipped with a safety device which shuts off the brushbar if it gets tangled with a rug fringe, shoelace etc. After making sure the brushbar is free of threads, hair or other obstructions, you'll be able to reset the cleaner and get the brushbar running again. The easiest way to do this is to follow the steps shown in our guide:
http://www.dyson.com/support/help.asp?article=1156&product=DC25-ALLFLOORS
Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you've turned it off using the silver brush control switch located next to the red on/off switch.
By following these steps, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting
over the phone with you, and will be able to recommend the best course
of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). If repair or replacement is necessary, this should be covered by our
5-year warranty, as long as the cleaner has been used in accordance with
the terms and conditions listed in the user guide.
Kind regards,
Jack
Dyson Online Customer Support
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