Question about Jenn-Air JCD2389G Side by Side Refrigerator

1 Answer

Dispensing unit doesn't work

We lost power for about 18 hours and when the power was restored, the dispensing unit would not work. There are no lights lit, including the dispenser light. Pushing the actuator pad does nothing.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 210 Answers

Could be the dispenser control board.

Posted on Sep 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Ice maker only produces crushed ice no cubes


Good Afternoon Gerald, thank you for your post!
I see that your Frigidaire refrigerator is only dispensing crushed ice not cubed ice. Your solenoid (which tells the dispenser crushed or cubed) might be frozen. You can defrost the solenoid by disabling power from it for at least one hour and then restoring power. If you continue to experience this issue you may need to have the solenoid replaced or the control panel and I would suggest having a professional technician out for proper repairs. Good luck with your refrigerator! -Matt

Apr 16, 2016 | Frigidaire Refrigerators

1 Answer

My whirlpool suddenly stopped dispensing water.


most fridges stop dispensing water when you open the door. Find the door switch and make sure fridge interior light goes on/off when you manually press door switch. This would show you that the door switch was faulty.

If the water connection to the appliance is one of those watts flood-safe water lines, it may have stuck shut. I've seen this happen when the house water pressure is too high.

Does it still make ice?

If so, then the water connection is good, and either the switch in the water dispenser has failed or the water shutoff valve for the water dispenser has gone bad.

Some models have a problem with the water line getting frozen, such that simply leaving the light on in the water dispenser compartment overnight and/or manually defrosting the unit can get it working again.

Nov 02, 2009 | Refrigerators

2 Answers

Side by Side Refrigerator ice/water dispenser computer problem


You either have a loose wire or you'll need a display board. The only other cheap thing that you can try is to unplug the unit and plug it back in. But if that doesn't work then it's one of two things. Are you sure that you don't have a extended warranty on this unit? Is this a GE unit?

Aug 12, 2009 | Refrigerators

1 Answer

Water Dispenser is not dispensing water


There is a panel on the back bottom of refrigerator. Take out the screws that secure it to the back. Un plug the unit and disconnect the water. Follow the water line to the two "2" electric solenoid valves. One is for water in the ice maker and the other opens when the button is depressed on the water dispenser. The one that has a hose that travels up the rear of the unit to the top is the ice. The other one is the water for the door. It is bad. Replace it and reassemble in reverse. Hope this helps. Good luck.

Jul 23, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice and water not dispensing


check the water solenoid in the back of the unit where the water line hooks up. sounds like the solenoid is not powering to admit water to the ice maker or dispenser.

Jun 01, 2009 | GE GSL25JFPBS Side by Side Refrigerator

1 Answer

The ice maker and water dispenser does not work. There is no power to the exterior dispensing unit on the refrigerator.


I'm assuming you are saying there is no ice and water being dispensed, but that the ice maker is producing ice.

Actual ice maker operation is independent of the fountain which is for dispensing only.

The power is checked at the fountain board on wires Red/Black and White. The door must be closed when doing this check as power goes through the door switch. If no power is present, check the same wires at the connector under the upper door hinge cover.

The next check would be Red/Black to Blue while depressing the actuator pad button.

Outputs off the board are Pink to auger motor, Black to fountain water valve, other Black to fountain light, Violet to cube solenoid, the two brown wires go to the ice chute door solenoid.

The ice maker can be checked by removing the plastic cover up front. Check test points L to N for 120VAC. Short test points T and H to cycle the ice maker. Make sure it does not have ice or water in the mold already, or it will run over.

Of course last but not least, check water to the refrigerator. It is a dual valve and unlikely both solenoids could fail at the same time.

May 04, 2009 | Jenn-Air JCD2295HES Side by Side...

1 Answer

Icemaker quit after the power was off for 6 hours


Sounds like ice got caught in the 'works'.  If you can remove it and clean it out, it will likely function again.

Nov 24, 2008 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

AMANA refridgerator water dispenser not working. Freezer door not closed properly last night.


Hello schlucks
welcome to fixya.

You said, Your AMANA refridgerator water dispenser not working. Freezer door not closed properly last night.

When the door to the freezer was left open all night,the moisture from outside caused the water line to the water dispenser to freeze!
What you need to do is to move all the articles from your freezer to a spare or second freezer
temporarily.
Then turn off the freezer compartment of the first unit where the water is not depensing .
you will need 12 to 24 hours untill the line defrosts.
If the dispenser works sooner then don't wait any longer to restart the freezer.

In some models, the fact that the freezer is turned off may affect the power in the dispenser untill the freezer is turned back on.

After you finish defrosting and turn the freezer back on. give it 24 hours to get back to running temperture.
Then reload the articles agin.
BUT DO NOT TAKE 20 TRIPS TO BRING THE PACK AGES AND LOAD IT, LEAVING THE DOOR OPEN AGAIN!
Bring the articles to the freezer and load it straight awy quickly and close the door.
This will solve your problembarring any damage to the dispenser!t
Thank You for having me advice you.
Huuum
Please remember to leave a rating!
I'm sure you are solved!



Some info!!!!!!!!!!

cold air to the bin and make it colder.
Water and Ice Dispensers
(on some models)
Depending on your model, you may have one or more of the
following options: the ability to select either crushed or cubed
ice, a special light that turns on when you use the dispenser, or a
lock option to avoid unintentional dispensing.
NOTES:
■ The dispensing system will not operate when the freezer door
is open.
■ After connecting the refrigerator to a water source, flush the
water system. Use a sturdy container to depress and hold the
water dispenser lever for 5 seconds, then release it for
5 seconds. Repeat until water begins to flow. Once water
begins to flow, continue depressing and releasing the
dispenser lever (5 seconds on, 5 seconds off) for an
additional 2 minutes. This will flush air from the filter and
water dispensing system. Additional flushing may be required
in some households. As air is cleared from the system, water
may spurt out of the dispenser.
■ Allow 24 hours for the refrigerator to cool down and chill
water.
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.

Oct 03, 2008 | Amana Refrigerators

4 Answers

Hotpoint side by side Model HSS25GFPJWW


Your problems are the power board for sure. I have the same refrigerator and have read dozens of forums and advise pages looking for answers. If you let the problem countinue your fridge will completely stop cooling and all your food will be trash as has happened to me.

Symptoms: Fan in the back starts to make click or flopping sound as it tries to start up. Ice despenser doesent despense ice. water works sometimes. Eventually you notice your food defrosting partially and then refreezing as the defrost timer stops working which is controlled by the power board. Light dims and pulses when you hold the Ice despencer in. If you remove the light for the dispencer your water will work fine as long as the fan isnt making the clicking noise. Fan will eventually start up and run.

FYI GE customer Care is useless

Jan 03, 2008 | Refrigerators

Not finding what you are looking for?
Jenn-Air JCD2389G Side by Side Refrigerator Logo

Related Topics:

79 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4636 Answers

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Dan Webster
Dan Webster

Level 3 Expert

8147 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...