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Sub Zero 550 series... The freezer door gets stuck and won't open. There's frozen condensation leaking.

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The right side of the freezer has a drain that is plugged with ice. When the freezer defrosts the water runs down the inside of the box and onto the drawer rails, where it then freezes. The drain tube is normally kept ice free by an aluminum strap wrapped around the copper defrost tube in the freezer heat exchanger, which runs down into the drain tube. Over time the copper defrost tube gets some surface corrosion and the aluminum strap doesn't get warm enough during the defrost cycle to melt ice in the tube. If you can get it apart, you can clean up the tub surface with steel wool, or buy the electric defroster for the drain tube to replace the aluminum strap.

Posted on Oct 21, 2008

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Posted on Jan 02, 2017

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My freezer drawers are very warm All food defrosted smells horrible even after cleaning. Should I clean condensor, temp is not cooling?


It is likely the condenser fan is not functioning, or the condenser is dirty. You may need to open the compressor access panel to check. If you can hear the compressor running, and the condenser feels warm, the fan should be running. If it isn't, it probably needs to be replaced. Another symptom is the area around the doors feels warm.

Jan 01, 2013 | Sub-Zero 700 Refrigerator Freezer...

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Sub Zero 700 suddenly stops after 12 years. Compresser is burning hot.


The compressor will normally be 100 to 110 degrees. I would suspect the thermostat or mouse damage in the freezer area. Also, if you keep it overstocked, to the point of poor air circulation, you could just have ice blockage. Put the frozen food in a styrofoam cooler or a good heavy corrugated box and give the unit a good full defrosting.

Dec 15, 2012 | Sub-Zero 700 Refrigerator Freezer...

1 Answer

Water on floor


The hose that goes into the drip pan to defrost the refer is plugged with stuff.
take the back off and see the hose connection.A coat hanger works well.Usually a 1/4" hose.
Also see where the bottom of the freezer drains into the drip pan.That may be plugged,also.
The temp may be set too low and the condenser is frozen up,leaking water into the floor.Just ice stuck to the condenser.
Possible that the condenser FAN stopped turning. That will ice up and melt at random:
see/hear that the fan is working.
If stuff gets into the fan,it will ice up,melt and make a mess on the floor.

Nov 26, 2012 | Sub-Zero 700 Refrigerator Freezer...

1 Answer

Drain tube apparently doesn't allow condesate in ref to drain out


Hi,
The drain for the water to get away when defrosting is frozen shut...
Checkout this tip to help you..

Water Running in Refrigerator from Freezer2_bing.gif
http://www.fixya.com/support/r3780310-water_running_in_refrigerator_from

heatman101

Jun 02, 2010 | Sub-Zero 650 / O Bottom Freezer...

1 Answer

Sub-zero 550. freezer icing


You probably have some food on the way. Unload the freezer and see if the door would close better. Looks like you have a warm air leak.
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Feb 06, 2010 | Sub-Zero Bottom Freezer Refrigerator

1 Answer

Ice making for sub zero 48


The sub zero should make ice soon after being installed. If there is ice around the door frame of the freezer there may be a problem with the door frame heaters. There should not be ice around the door frame.

Nov 09, 2009 | Sub-Zero 661/F Side by Side Refrigerator

1 Answer

Sub zero 550 (14 years old) has a small but steady leak onto floor from freezer compartment. Small amount of frost buildup on inside of door. Food is frozen and the door "appears" to seal we


Right hand side wall in the freezer - take a look- any frozen water or moisture? Need check a drain line, usually defrost heater inside the freezer wall getting bad and draining water just freezing inside of it.

May 10, 2009 | Sub-Zero Bottom Freezer Refrigerator

1 Answer

Freezer not working on Sub-Zero 550 Refrigerator/Freezer


You probably need to defrost freezer - frozen moisture possibly stockedevap. fan motor in the freezer. Turn it OFF for 24 hours and start itover. Make sure no moisture condensation on the freezer compartmentsurfaces as walls and shelfs. If so wipe it out. Pull out and remove upper basket from the freezer, push fan switch which is located almost under ice maker.You have to hear evaporator fan motor start working. Still not work? Call to professionaltechie! Good luck! :)






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Nov 11, 2008 | Sub-Zero 650 / O Bottom Freezer...

4 Answers

Sub-Zero 550 water dripping on right side of freezer forming ice on draw


I had a similar issue that started about a year ago with my Sub-Zero 550. My freezer gasket actually tore after several times of freezing closed. I thought that a new gasket would solve it, but a second but related problem developed where I was getting alot of condensation under the left side of the unit, with the water dripping onto the floor...eventually staining the hardwood floor in front of the unit.

I traced the problem to a clogged condensation drain pipe in the refrigerator. It is a corrugated pipe that drains a trough behind the crisper drawers. My pipe was clogged with black sludge and frozen down below. The condensation in the fridge would overflow out of the trough and leak below the crisper drawers, down out through the gasket.

To resolve, I used a piece of solid thin wire folded in half and twisted with a small loop at the end to fish out as much sludge as I could. Then squirted hot water into the pipe until it totally unclogged. I believe this will solve the problem without any need for a heater underneath the unit. The 550 worked fine for 4-5 years before this happened.

Jan 14, 2008 | Sub-Zero 650 / O Bottom Freezer...

1 Answer

Freezer Drawer Stuck


Our 550 bottom freezer drawer froze shut earlier this week and the motor made an unusual sound, like it was working too hard. Two of us eventually were able to open the drawer to find that it had frozen shut due to a leak which filled the ice tray solid and then adhered to the actual door, freezing it shut. We emptied the fridge and freezer, turned the control dials down to 0, but neither the motor nor the light would go off. We finally killed the circuit breaker to get the appliance to shut down. It's cleaned and defrosted and we noticed that the gasket has torn in three places, two on the fridge door and one on the freezer door. The freezer door could be from our tugging, but the refrigerator door is normal wear and tear. We filled the tears with some kind of putty and when it is dry we will start everything up again. This is not the first problem of this nature we have experienced with our subzero 550, but it is the most dramatic. Each previous time we have called a repair man out and he has been unable to fix it.

Aug 25, 2007 | Sub-Zero 650 / O Bottom Freezer...

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