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Hi phillzy21 If the main grilling burners don't ignite, try lighting them several times using the snap ignition. If that doesn't work, try using a match. In humid and windy conditions, sometimes the snap ignitions do not work properly. Make sure that the hood is fully open. Also, ensure that your gas is turned on and that the valve is fully open. Next, take out both the heat distribution plates and cooking grate. Turn the grill backwards, and hit the snap igniter a few times and look for a spark. If you see a spark, the igniter is working properly. Bud
Since you've never used it. It may simply be a case that the infrared rotisserie burner is dirty and clogged with grease from cooking on the main burners. In addition, the Thermocouple and the igniter for that burner may also have a grease build up. In which case it won't allow the burner to light.
The electronic igniter that lights the main burners, also ignites the the rotisserie burner. Are you geting the click noise on the main burner igniters? If not, the battery in the igniter button needs to be replaced. Be sure to take note of the way the old battery is facing, when you unscrew the igniter cap. Because, that's the way the new battery should face.
Also, try match lighting the rotisserie burner. To do this, turn the Rotisserie Burner's Control Knob to the ON position and push it in, as you touch the lit match to the burner. If the burner lights continue to hold the burner knob in for a couple of minutes. This allows the Thermocouple and the ceramic plaques to heat up completely. Then slowly release the burner knob and the burner should remain lit.
If it doesn't stay lit, clean the burner and the Thermocouple ,in the manner that is described in your Owner's Manual.
Hope this helps you troubleshoot and solve the problem. Please let me know and Happy Grilling!!
All the ignitors work (spark), but none of the burners light ... is usually caused by and inadequate gas supply. Since you didn't didn't mention what the grill is fueled by (Natural Gas or Propane Gas), I going to assume it's Propane. So, turn the propane tank valve to OFF and disconnect the hose from the tank, Wait 5 minutes and reconnect the hose to the tank and turn the tank valve ON VERY, VERY SLOWLY (slow motion, slow) , until it's fully open. Try lighting the burner farthest from the tank first. If it lights properly, turn the burner knob to the highest setting and continue to light the remaining main surface burner(s) the same way. If all lightt and the flame height is as it should be, you solved the problem. If it doesn't, either your tank is empty or the grill hose/regulator assembly needs to be replaced. You can purchase one from any home center or hardware store that sells gas grills. Take your old one with you for comparison.
If it's fueled by Natural Gas, make sure the gas line shutoff valve is turned ON all the way.
say that you have the glow bar (Hot surface igniter) working if the flame starts make sure you don't trash on the orifice of the burner, you can try to use a piece of wire or someting small to pick on the orifice of the burner, also make sure is not rust bewteen the burners gap where the flame spread to all the burners because if the flame sensor don't feel flame don't stay light up hopes this help
Remove the 2 grill wire cooking racks by lifting them out of the top of the grill, next lift out to remove the 3 heat deflector panels which exposes the 3 burner tubes. Remove the 4 screws located on the outside flanks (2 on each side) of the 5-knob control panel assembly - then gently slide the knob control assembly outward and away from the grill just about an inch or two. You can now remove the old burner tubes and replace them with the new units. Then simply slide the control assembly back into the grill frame and replace/tighten the 4 screws. Voila`
Good answer... but remember (if you have the regular burners on... The Rotisserie will not light.) 1. Cut all knobs off... Then push and hold in Rotisserie button as you turn to high.
2. Press ignition button, until you hear rotisserie ignite. 3. Keep holding in the rotisserie button until the thermostat realizes the gas is on and burning. (IT must get hot enough to keep gas flowing.) Hope that helps, Dave