Installation of printer/Please provide your phone number
Place disc into Windows Vista tm Home Premium. Screen indicates to install or Exit. Unable to install- second screen states cancel to exit. Steps taken, click cancel to exit, log off then log on ( Msg states (as a user w/administrative privileges. System administrator. Primary user install the software. restart installation by removing and re-inserting installation CD - help we cannot get this to work) Followed Setup Guide and still no installation. It is a HP Officejet 6310 xi All in one printer, fax, scanner, copier. ****Please provide your phone number****
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Unfortunately, you have to have/purchase a product key for each copy of the Windows OS, in this case Vista. The XP key will not work. And the key has to be for that particular version ie: Windows Vista (TM) Home Premium.
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To reformat the windows vista.There are two options to approach the reformat:
Option #1: Boot from the Windows Vista DVD. This is more complicated to do, but it destroys all data and partitions.
Option #2: Re-install Vista without leaving the desktop. This preserves the previous installation in a folder called Windows.old. Not all info is wiped, however, and you can't destroy your partitions.
First, restart your system. When the computer starts to boot, look for an option before you get to the Windows screen that reads: “Setup” “CMOS,” or “Bios”. This varies between manufacturers. For example, on the boot screen, it says: “F2 =Setup”. The option will flash by quickly so be ready for it and react quickly. You may need to reboot a few times to catch it. Once in the BIOS, look for a setting that says "Boot" or "Boot Sequence". You might have to dig through the menus with your keyboard’s arrow keys to locate the setting. In the listed as Boot Sequence. And to navigate to Startup, then Boot, and then Boot Priority Setting. When you find the setting, change your DVD drive so that it occupies the top of the list. The hard drive that contains Windows Vista should be listed as second in the boot list. And put the Windows Vista installation disc in the designated drive. Now, select the Save Changes and Exit option in the BIOS. The computer will restart and will attempt to read the optical drive you just assigned as the first bootable drive. The system will use the Windows Vista disc to boot and the reformat and reinstall process will start. But You will need to reinstall any programs that are not bundled with Windows Vista and reinstate your preferences and personal files after reformatting the computer and reinstalling Vista. Windows Vista Home Premium Edition upgrade Click here.This downloadable version of Windows Vista is an upgrade only. Users can upgrade to Windows Vista Home Premium from Windows XP Home or Windows Media Center edition.
I hope the following information is helpful.
If you are trying to install the driver for the Broadcom ethernet NIC that was pre-installed (NOT an ethernet card that you purchased and installed yourself), there is a softpack (updated driver installation) download available from HP/Compaq. It will install the driver automatically for you, just download it from the link below and run the ".exe" file.
IMPORTANT: Check to be sure that your current Operating System, and model of the network device you are trying to install, are BOTH listed below BEFORE you download!
This is a software / driver update for the HP Compaq d530 ultra-slim desktop: All Models Supported network devices: BCM5906MBroadcom 10/100/1000 5782 based NICBroadcom 570x 10/100 Integrated controllerBroadcom NetXtreme Gigabit Ethernet 5782Broadcom NetXtreme Gigabit Ethernet PCI-ExpressNetXtreme(tm) 10/100/1000 Gb NIC Supported Operating Systems:Microsoft Windows 2000
Microsoft Windows 98
Microsoft Windows NT 4.0
Microsoft Windows Vista Business 32 Edition
Microsoft Windows Vista Business 64 Edition
Microsoft Windows Vista Enterprise 32 Edition
Microsoft Windows Vista Enterprise 64 Edition
Microsoft Windows Vista Home Basic 32 Edition
Microsoft Windows Vista Home Basic 64 Edition
Microsoft Windows Vista Home Premium 32 Edition
Microsoft Windows Vista Home Premium 64 Edition
Microsoft Windows Vista Starter 32 Edition
Microsoft Windows Vista Ultimate 32 Edition
Microsoft Windows Vista Ultimate 64 Edition
Microsoft Windows XP Home Edition
Microsoft Windows XP Professional
Microsoft Windows XP Professional x64 EditionINSTALLATION INSTRUCTIONS:
1. Download the file by clicking the "Download" or "Obtain Software" button and
saving the file to a folder on your hard drive (make a note of the folder where
the downloaded file is saved).
2. Double-click the downloaded file and follow the on-screen instructions.LINK where file can be downloaded:HP/Compaq Support-Broadcom Driver download Again, I hope this information is what you neededto install your network device. Should this not answer your question, please come back, provide more details of your problem, and we will be happy to help!Best of luck to you!
if your system came with vista originally the issue would be is you would need to know what version of vista you have on your system, the version makes the difference if you have vista home premium then your windows 7 should be a win7 Home premium as well, because if you are upgrading vista using your win7 disc and your windows version are different for example you have vista Home premium and your win7 is win7 ultimate and you do an upgrade the problem will be your product key,
but if you have a retail version of win7 and you are installing it on your laptop Vaio insert the disc in the DVD-drive win7 needs a DVD reader to be able to install win7 if you have a cd-rom it wont work, then turn the laptop off power it back up keep on tapping f12 it should bring you a boot menu, select ODD or which ever is your dvd drive then press enter then enter again if it says on the screen press any key to boot to CD, this should begin win7 installation on the screen saying windows is loading files the so on ans so fort ^_^ this will over write everything in vista but in win7 it will still create a windows.old folder from vista only from the my documents folder my picture and my music and my video and desktop Items but remember application icons will not work on win7 you may need to reinstall the program again for it to work on win7 and yeah make sure that you choose custom/advance in the selection screen do no select upgrade unless you vista and win7 are the same version eg. Vista Home premium / Win7 Home premium ^_^