Question about SanDisk Sansa e200 MP3 Player

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Showing refresh database

Continously showing refresh database

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  • mamaria Sep 18, 2008

    When I turn on and turn off the MP3 player, it gives me the message "refresg database failed". The songs are gone, the videos are gone, the voice recordings are intact... Don't know what to do. Tried to reboot and it didn't work.

  • kayla45 May 04, 2009

    i have the exact same problem can anyone tell me hoe to fix it?? formatting it doesnt do anything

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  • 65 Answers

Try to format the player once..now download the songs and give it a try... :)

Posted on Sep 26, 2008

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1 Answer

Stucked at Refresh database


When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.

Feb 27, 2010 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Refresh database error


Used the Firmware Updater to get the latest firmware and this updated my Sansa E260 player which was in Recovery mode. The player then completed the refresh database process. No data was lost. The player is now functiining correctly.]

Thanks

Jul 27, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh database


it's supposed to refresh database anytime you make changes to your clip. also, check in the settings what usb mode you're in as well as "my computer" to see if the device shows up when it's plugged in. as for transfering media, if you want to use a program to do it for you, use mtp (under settings on your clip). if you want to manually drag and drop, put it in msc (also in settings). also in msc, it doesn't really matter where you decide to drop the files onto the player, although there should already be a music folder to help keep things organized.

Jul 10, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

"refresh database"


Get the Vista compatible version of the software from Sansa's website

May 24, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh database message


Check out solution 4 here:

http://www.fixya.com/support/t131894-format_sansa_e250

Several people have said that it didn't work for them but it has worked 100% for me. I've bought about 10 problem Sansas from Ebay and fixed them all at (least 6) with this problem.

Feb 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 screen is stuck on refresh database


Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

Aug 04, 2007 | SanDisk Sansa e250 MP3 Player

5 Answers

Continous refresh database


I've got the same problem too. I read this on another website: 'well firstly drain the battery and then connect it to charge it up a bit. once it has been there for 5min or so take it off and then turn it on>settings>USB Mode>MSC once you have done that connect it up and it should work/recognise the player. i don''t know how this thingy happens but this is just how i fixed mine!' I'm gonna try it now on mine, and see if it works. I've just got to wait now... Good luck with yours.

Apr 10, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e200 shows refresh database fail


Try emailing SanDisk technical support team at: support@sandisk.com And ask them for the Recovery Mode firmware upgrade (Also send them the problem the way you posted it here). They should send you a link to some firmware upgrade file. You could also try calling them at: 1-866-726-3475 but an email should be sufficient because, from what I remember, it is just a link to file that you need to download. I hope that helps...

Feb 07, 2007 | SanDisk Sansa e250 MP3 Player

7 Answers

"refresh database failed" how do I do a database refresh?


i have the same problem ... refresh database fail .. i can put songs on the player but it doesn't show them or play them :-( HELP!!!!

Nov 15, 2006 | SanDisk Sansa e260 MP3 Player

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