I own a KitchenAid washer model # KHWS01PWH0. I get a code dl then f11. I replaced the door assembly, thinking that I had a faulty one. Washed 2 loads, and the same thing happened! I'm not sure if the problem occur's during the cycle, or after, but the fabric softner is still in the dispencer. I the changed to a rapid wash cycle and it went all the way through. Any ideas? I can't afford to pay a service tech. or buy a new machine, so any help would be appreciated

An F11 is a communication failure between the machines control board and the motor controller. Often you will also experience a 'DL' error associated with the F11 because when the washer fails, the door is still locked and when you restart the wash, the electronics will try and lock an already locked door. Either the control board or motor controller can cause this error along with a bad harness or loose connector, but the majority of the time it is the main control that is failing.

The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

If the washer starts to fill but the drum NEVER moves, your MCU is bad

If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

Thanks

Hi,

"dl" indicates a door lock error. A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.
Check for the following when dl occurs:

• Door Lock Mechanism broken.

• Check Door Lock/Switch Assembly for foreign objects

• Check Wire Harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)

• Door Lock/Switch Assembly Failure

Thank you !!

On this washer, the dl code indicates a failed lid lock mechanism. Pressing pause/cancel should reset the controls.

You may have to unplug the unit for 20-30 minutes, then restore the power.

If that doesn't work, the only other solution would be to replace the door lock assembly.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question!!!!!!!!!!!!!!!!!!

Hi

Error F11 means Serial Communication Error i.e. communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. You need to:

Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)

Check the Drive system for any worn or failed components

Check MCU

Check CCU

Check Motor

Check Wire Harness

Error code dl is a Door Lock Error. A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error. You need to check:

Door Lock Mechanism broken or removed from the Door

Check Door Lock/Switch Assembly

Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)

Door Lock/Switch Assembly Failure

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Thanks
Rylee

it probably flashes also f11....to correct that problem , you must replace CCU board (upper board) and latch assembly...

F11: CCU board
FDL: latch problem

hi,
Error dl f --

Condition:
Door Lock Error-
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.

Check/Repair:
1. Door Lock Mechanism broken or removed from the Door.
2. Check Door Lock/Switch Assembly.
3. Check the wire harness connections to the Door. Lock/Switch Assembly and Central Control Unit (CCU).
4.Door Lock/Switch Assembly Failure.

good luck....

It is saying there is a problem with your door Lock. when you close the door does it hold like it use too? try to open and close the door if it doesn't really close properly then you will just need a door latch. If the machine gives you an f11 code then its the main computer board that can also give your the door lock error. I would check the door first though.

If you were already experiencing the F11 error code and now experiencing the Fdl error, this more than likely is a failure of the Main Control Board. F11 is a serial communications error associated with the Main Control Board, while the Fdl error is either a failed Main Control Board and/or door latch. You can replace the door latch first to see if the error goes away, but I would almost bet you have a control board problem since you were already experiencing an intermittent error code associated to it. Let me know if you have any further questions.

F/DL is indeed a door lock error. I had this on my machine, did a lot of research and getting some idea of how it works. The code is generated when the CCU can't lock the door. Possible causes are door latch mechanism, connecting wiring, or the CCU. I could hear clicking from the CCU on my machine which indicated to me the CCU was trying to lock the door. It tries 6 times before setting the F/DL code. I tested the latch and wiring from the CCU - OK. The clicking I heard had to be relay(s) so I figured the problem was relay contact failure. I removed the CCU board, determined which relays were suspect (there are two for lock & unlock). I changed them both and saved myself spending $300 CA on a new CCU. The relays cost just over $2 each. I found replacement relays @ Electro Sonic (www.e-sonic.com; minimum $25 order plus shipping $7.50). Relay made by OMRON part # G5LE-14-DC12 replacment for original G5LE-1-VD 12VDC. I'm not impressed to have to change a $300 CCU because of a $2 relay failure. For me this was worth the try as I have some experience working with circuit boards. The relays would be a quick repair for anyone with similar experience. Hope this helps someone.