Question about HP PSC 1610v All-in-One Printer

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HP PSC 1610v All-in-One Printer

I have the install CD my win XP doesn't take it. Installation process is aborted and sent my to uninstall.
First: in mid installation shows
E: Setup/hpzmsi01.exe-list minimum -1ENU -f C:WINDOWS/hpins05....

X This installation package could not be opened. Contact the application vendor to verify if this is the valid Windows installer package.

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There are some different versions of the Windows Installer package and some applications don't like the older versions. I'd go to the Windows Update site first and see what updates they have. Always go with the Custom rather than Express so you can see what packages they have. It might force you to install the "Validation" software they have first, so you'll have to have a valid XP license to update. Once it's installed, check if one of the updates is for the windows installer.

Posted on Dec 22, 2008

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Contact the home page of the printer and ask "what's up?"

Posted on Nov 15, 2008

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1 Answer

I need to install the scan options


you need to use the software CD and select update to install the scan, it may take long time knowing HP but it will work if not you may need to uninstall first then reinstall this is one of the issues with HP add on...sorry

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Click on the link to download the software for HP PSC 1610v All-in-One Printer. Select the operating system of your computer first then click on the software/driver.

HP PSC 1610v All-in-One Printer

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That is usually a software problem
Troubleshooting steps:
1. Try to download the scan diagnostic utility in this site
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=oj-45265-1&jumpid=reg_R1002_USEN
and follow the instructions
2. If the scan diagnostic utility will not resolve the issue then you need to uninstall the software but do not use the uninstall button on the installer. You need to explore the cd software for the printer. but before you proceed with the uninstallation make sure that the usb cable is already disconnected. When you already have explore the cd go to the UTIL folder and then go to CCC folder and then click on uninstall l1 up to l3 one by one. make sure that it is uninstalled completely.
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4. Go to printer and faxes folder and if ever there is an icon for the printer delete it. then right click anywhere on the screen inside the printer and faxes folder and select server properties. click on the port and if you see a port for the printer delete it. click on the driver and if you see a driver of the printer delete it.
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