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Re: Fax one phone/fax line but always answered by fax
You can change the number of rings before the fax machine can pick up. Three is usually a good number. You would have to pickup the phone on the first two rings.
They make devices that do that but everytime I have used them I would end up getting the fax tone when I'm trying to make a voice. The boxes are great at dealing with incomming phone calls from pstn or land line based calls, but if you are getting cell phone calls or voice calls comming in from digital, DSL, or VOIP lines, it has a hard time sensing voice from fax when people are using phones like that. There designed for analog phone line installation but if you're on a DSL they won't work.
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Make sure to plug the telephone fax line from the phone jack in the wall to
the Line port on the back of your printer. For more info, please refer to the
Lexmark X4200 User's Guide.
Make sure the fax machine is connected to right phone jack in the wall and is assigned with the correct fax number.
If you have an answering machine connected to the same fax line, be sure to
configure it so that it answers first before the fax machine (e.g. if your
answering machine picks up on the 3rd ring, set your fax to pick up on the
6th ring or more)
If the line has a voicemail feature, disable it or request for a
distinctive ring from your phone company.
For a phone line dedicated only to the fax machine, the process is as follows:
Press Menu/Set, 0, 1.
You will see the Fax Receive window
Use UP and DOWN arrows to change the setting to FAX ONLY
Your fax machine will now answer every incoming call. If the fax machine is sharing the phone line with a telephone, repeat the above steps and change from FAX ONLY to FAX/TEL This option will allow you to share the line with a phone only, not an answering machine. Once in FAX/TEL mode, the fax machine will still grab every incoming FAX call, and give a special ring (slightly different than a regular telephone ring) when it's a regular incoming phone call signaling you to answer the phone. I hope this helps with your problem. Best of luck! Greg
>first run fax test, press set up go to tools menu then select run fax test,all entries should be pass >then check your connections, do you have one line or number for your fax and phone?or a separate line or another number for fax and another number for phone? >let me assume you only have one number for fax and phone.. >check connections, this should be downstream connection, the fax machine using the black phone cord provided by hp should be connected directly to the phone jack using line 1 at the back of the fax and the answering machine or the telephone should be connected to ext 2 or line 2 at the back of the fax...there should be no other devices phone or answering machine connected directly to the phone jack. >next set rings to answer on the fax machine higher than the answering machine...if your rings to answer on answering machine is 4 rings, set the fax to 6 rings...if it is a voice call the answering machine will pick it up at 4 rings then if it detects that it it a fax tone then it will transfer the call to fax. >also check if auto answer is on in your fax >you can check auto answer and rings to answer by pressing set up or menu button on your machine look for it in basic fax settings or advance settings >also check if your voice prompt for your answering machine is not too short there should be like at least 5 seconds after cutting your message to allow the machine to transfer the call to the fax if it is a fax tone.
Problem lies in your Receive Mode setting. If you don't have a dedicated phone line for the fax machine, you need to set it up for either Manual where you answer every call or Fax/Tel whereby the Fax machine determines if the incoming call is a fax or phone call. Instructions per Intellifax 4100 Manual.
Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
repeatedly until the FAX and FAX/TEL lights show the setting you want to use.
You must answer every call yourself.
The Brother machine must be started manually
to receive faxes.
For use with a dedicated fax line.
Every call is answered as a fax.
For receiving fax and voice calls on one line.
The FAX answers every call and receives a fax or
double rings for you to pick up a voice call.
For use with an answering device.
The TAD answers every call and stores voice messages.
Fax messages are printed.
If you do that I believe what will happen is that the Fax machine will answer your phone,unless you can set it to not answer until after so many rings, and you answer it first,beofere that number of rings. You will have to installor program the software for the fax part of your printer .
How to Set the Receive Mode (MF4140/MF4150)
1. Press [Additional Functions].
2. Use [Left cursor] or [Right cursor] to select [FAX SETTINGS], then press [OK].
3. Use [Left cursor] or [Right cursor] to select [RX SETTINGS], then press [OK].
4. Use [Left cursor] or [Right cursor] to select [RX MODE], then press [OK].
5. Use [Left cursor] or [Right cursor] to select the receive mode, then press [OK].
[FaxOnly]: Answers all calls as faxes and disconnects voice calls.
[AnsMode]: Receives faxes automatically and records voice messages.
[NET SWITCH]: Distinguishes between fax and voice calls.
[FaxTel]: Switches between fax and voice calls automatically.
[MANUAL]: Does not answer any calls. You have to manually receive faxes.
a. For [FaxTel] or [MANUAL], make sure the optional handset or an external telephone is connected to the machine.
b. For [AnsMode], make sure an answering machine is connected to the machine.
c. The [NET SWITCH] mode is available for certain countries only and requires subscription to a network switch service.
6. Press [Stop/Reset] to return to the standby mode.
Is your phone line plugged into the proper receptical on the fax? It should be plugged into the LINE slot, not the PHONE slot. The PHONE SLOT IS TO CONNECT A TELEPHONE TO THE FAX. IT IS NOT FOR THE INCOMING PHONE LINE. If your phone connection is correct, try calling your fax machine from a cell phone while you are at the fax machine. Listen on the cell to see if the fax machine picks up the line. If it does not, go into your fax machine's settings, either INITIAL SETUP FAX SETUP, or PHONE SETTINGS. You may have to try several settings to find one that works, depending on your fax machine. Try going to RECEIVE SETUP on your fax machines setup menu. Scroll through the settings, writing each down on paper. Try RING DELAY, RING TIME, NUMBER OF RINGS TO ANSWER , or any other settings relating to how your fax answers the phone line. Try changing each setting, one at a time, and try calling your fax to see if it answers. There may also be settings on your fax to set it up if an answering machine or telephone is on the same line.
Try calling your fax machine from a cell phone. If the fax doesen't answer, or if the line is busy, the phone line may be bad. Also check that the phone line to the fax is plugged into the receptical marked LINE, not PHONE. The PHONE receptical is to connect a telephone to the fax machine. If it still does not answer, try going into the fax menu and go to RECEIVE settngs. Try changing each setting, then call the fax with the cell to see if it answers. Write down each setting before you change it, so you can set it back if changing it does not solve the problem.
Well... the problem is that you are running two machines on one line. ONE of them has to take predominance.
Both machines should have settings for "number of rings to answer at". It sounds like you currently have the fax set to less than the answering machine, so the fax picks up after two rings, while your answering machine might be set to more, which it never gets to, because the fax answered the call already(It doesn't matter if you answer the phone, or the fax picks up, once the line is open, the answering machine is taken out of the equation). Even if you set the answering machine to answer first, you're then taking the fax service out of the loop.
I'm not sure how you're going to juggle that, since both types of machines each need control over the line to work properly.
That's why we (business machine folk) always recommend a dedicated line for fax service.