Question about Samsung CLX 3160fn All-In-One Printer

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Fax one phone/fax line but always answered by fax

With one phone/fax line can the phone and fax lines and machines be set up so that the right machine answers the call depending on whether the call coming in is a fax or a phone call?

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  • 4bikers Sep 15, 2008

    But what if I am not at the desk and I want the phone call to go to the voicemail that is on the phone line that is connected to the fax machine via the EXT plug? if the fax picks up after three rings...and it is a phone call it really should be going to the voicemail not the fax machine.



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You can change the number of rings before the fax machine can pick up. Three is usually a good number. You would have to pickup the phone on the first two rings.

They make devices that do that but everytime I have used them I would end up getting the fax tone when I'm trying to make a voice. The boxes are great at dealing with incomming phone calls from pstn or land line based calls, but if you are getting cell phone calls or voice calls comming in from digital, DSL, or VOIP lines, it has a hard time sensing voice from fax when people are using phones like that. There designed for analog phone line installation but if you're on a DSL they won't work.

Posted on Sep 15, 2008

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I cannot receive incoming fax, what setting do I have to use


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  • If the line has a voicemail feature, disable it or request for a distinctive ring from your phone company.

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For a phone line dedicated only to the fax machine, the process is as follows:
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>first run fax test, press set up go to tools menu then select run fax test,all entries should be pass
>then check your connections, do you have one line or number for your fax and phone?or a separate line or another number for fax and another number for phone?
>let me assume you only have one number for fax and phone..
>check connections, this should be downstream connection, the fax machine using the black phone cord provided by hp should be connected directly to the phone jack using line 1 at the back of the fax and the answering machine or the telephone should be connected to ext 2 or line 2 at the back of the fax...there should be no other devices phone or answering machine connected directly to the phone jack.
>next set rings to answer on the fax machine higher than the answering machine...if your rings to answer on answering machine is 4 rings, set the fax to 6 rings...if it is a voice call the answering machine will pick it up at 4 rings then if it detects that it it a fax tone then it will transfer the call to fax.
>also check if auto answer is on in your fax
>you can check auto answer and rings to answer by pressing set up or menu button on your machine look for it in basic fax settings or advance settings
>also check if your voice prompt for your answering machine is not too short there should be like at least 5 seconds after cutting your message to allow the machine to transfer the call to the fax if it is a fax tone.

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Select a Receive Mode
Choose the mode that best suits your needs by pressing the Mode button
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1 Answer

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