Question about HP Photosmart M425 Digital Camera

2 Answers

Videos will not transfer into my computer.

Sir,
When I use my video button. I can playback without any problem. When I try to put into my computer the screen is black. The audio is fine. The still photos transfer just fine. In the past the videos transfered with no problem.
What am I doing wrong?
Rich Wallius

Posted by on

  • Anonymous Sep 15, 2008

    I HAVE EXACTLY THE SAME PROBLEM. HP TELLS ME IT HAS SOMETHING TO DO WITH CODEC'S ???? PASSING THE BUCK IF YOU ASK ME. HOPE WE GET AN ANSWER TO THIS PROBLEM SOON. GOOD LUCK TO YOU AND TO ME!!!!

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2 Answers

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I was having the same problem but for me it was windows media player causing my problem...so i downloaded a different one called VLC media player and problem solved.... for free download go here and after that do everything the same as when you only got the audio with the black screen except right click on the video and choose to play it with the new meadia player instead of playing with windows media.. hope it works for whoever is still having the issue...

Posted on Oct 02, 2008

What the hell. I am having this exact problem. Has anyone gotten an answer yet? Maybe I'm gonna try turning off audio just to see if video will show up. Please email me if somebody gets a answer contact@myfriendslist.com. If I don't get this figured out. I will throw my HP laptop, PC, and printer in the trash. I will also tell everybody I know not to waste their money on a product that gets no support.

Posted on Sep 30, 2008

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