Question about Krups Stainless Steel Electric Kettle Electric Kettle
My cordless Krups water kettle stopped working: appears that no electricity is going to it (blue on/off light on handle doesn't light). Checked base - everything seems to be ok. Just stopped working. Any advice?
you need to change out the heating element.For electric kettle, alway remember to fill up water before you turn on the kettle.never poure water while the element was hot.hope it help.
Posted on Aug 13, 2007
This maybe the thermo fuse, and or the heating element that is defective. These parts must be properly replaced for safety issues.
Usually these appliances are not worth to service.
Posted on Apr 29, 2008
di you try calling GE @ 1800-ge-cares ? dont except much but my parts book only says :PRIVATE BRAND GE , MADE IN CHINA , NO PARTS ORDERED , NO PARTS , 0 IN STOCK ...........
Posted on Feb 20, 2009
Unfortunately it's unfixable. A few recent Philips models do it as well and it's worst in hard water areas. Basically the cause is that a tiny bit of water gets into the bottom seam each time the kettle is used and leaves a residue behind when it dries out. Over time, the residue builds up and forces the seam apart so the leak gets worse.
All you can realistically do is hope that it's still under warranty and demand that Krups replace it, preferably with a different model. If they won't then you may have to exert whichever consumer rights exist in your country, but one way or another you need to stop using your kettle (it's dangerous!) and replace it with another.
Posted on May 21, 2010
Sounds like dirty contacts in the base.
UNPLUG THE BASE BEFORE CONTINUING ANY FURTHER!!!! I CANNOT STRESS THIS ENOUGH!!!
Once Base is definitely unplugged, take it outside and use a piece of fine grit sandpaper inserted in the contacts to give it a good rub all around. Also polish the contacts on the base of the kettle.
Blow the contacts out to make sure there's no grit remaining, and then plug in and test again. You might need to do this a couple of times.
However, make sure it is UNPLUGGED before you touch any contacts!
Posted on May 23, 2010
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