Paper jammed in the ADF and can not pull out or remove.

Hello Desir,
Try these steps as well:

Clear the paper jam from the automatic document feeder
Follow these steps to clear a paper jam from the automatic document feeder (ADF)

1. Press the Power button to turn off the printer.
2. Disconnect the power cord from the rear of the printer.
3. Remove any originals from the document feeder tray. Figure : Remove any originals
4. Lift the cover of the ADF until it stops.
   Figure : Lift the ADF cover
5. Check for any jammed paper in the rear of the ADF.
6. Gently grasp any jammed paper in the ADF with both hands, and then pull the paper slowly but firmly upward to remove it.
7. Lift the tab located on the front edge of the ADF to raise the ADF mechanism.
8. Gently grasp any jammed paper in the ADF mechanism, and then pull the paper slowly but firmly upward to remove it.
9. Close the ADF cover.

Clean the automatic document feeder
If the product picks up more than one sheet of paper from the automatic document feeder (ADF), clean the rollers and the separator pad in the ADF.
Step one: Clean the separator pad and rollers

1. Gather the following materials:
   
   • A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
   • Distilled, filtered, or bottled water (tap water might damage the product)
2. Remove any documents from the document feeder tray. Figure : Remove documents from the ADF
3. Press the Power button () to turn off the product.
4. Disconnect the power cord from the rear of the product.
5. Lift the cover of the ADF until it stops.
   Figure : Lift the ADF cover
   
   1. The ADF cover
   2. The ADF rollers
   3. The ADF separator pad
6. Find the separator pad.
7. Lightly dampen a clean lint-free cloth with distilled or bottled water, and then squeeze any excess liquid from the cloth.
8. Use the damp cloth to wipe any residue off the separator pad. Figure : The separator pad
9. Find the ADF pick rollers.
   Figure : The ADF pick rollers
10. Use the damp cloth to wipe any residue off the rollers.
11. Dry the rollers and separator pad with a clean, dry, lint-free cloth.
12. Close the ADF cover.

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Thanks,
Nidhish

Have you read the Manual on paper removal? It mentions a rear panel that can be removed. That might free up the rollers:
If the paper jam is near the paper input tray:
1. Remove the paper tray.
2. Pull firmly on the paper to remove it.
3. Replace the paper tray.
4. Press the Select button .
5. Resend your print job to print any missing pages.
If the paper jam is not visible:
1. Turn off the printer.
2. Lift the printer unit.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the printer unit.
5. Turn on the printer, and print the document again.
If the jam is located in the duplex unit or near the rear access door:
1. If you have a duplex unit, remove it.
2. Open the rear access door.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the rear access door.
5. Re-install the duplex unit.
6. Press the Select button to continue printing.
If the paper jam occurs near the ADF:
1. Lift the ADF cover located to the left of the ADF input tray.
2. Firmly grasp the paper, and then gently pull it from the printer.
3. Close the ADF cover.
4. Press the Select button .
5. Resend your print job to print any missing pages.

If the paper jam is inside the printer, open the printer cover and access the paper jam. Firmly grasp the paper, and then gently pull it out. Be careful not to tear the paper while removing it.
If paper jam is in the Automatic Document Feeder (ADF), open the ADF door, and then gently pull out the jammed paper. Close the ADF door. Touch DONE. From your computer, resume the print job.

Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)

1. Press <Stop/Reset>.
   
   
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
   
   
   
   
   
3. Remove the jammed page from under the roller to the Feeder Cover side.
   
   
   
   
4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).
   
   
   
   
5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
   
6. Close the Feeder Cover.
   
   Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.
   
   When rescanning the document after clearing the error, rescan it from the first page.
   
   Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
   In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass.
   
   

• If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  
• When rescanning the document after clearing the error, rescan it from the first page.
  
  
  
  

Document jams in the ADF (inner side)

1. Press <Stop/Reset>.
   
   
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
   
   
   
   
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
   
   
   
   
4. Open the Document Cover and pull out the document from the inner side.
   
   
   
   
5. Close the Document Cover.
   
   
6. Close the Feeder Cover.
   
   Note: When rescanning the document after clearing the error, rescan it from the first page.
   

Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Step one: Remove any loose paper

Remove all loose paper from the input and output trays.

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Push the button on either side of the rear-access panel or the duplexer (two-sided printing accessory) and then remove the panel or duplexer.


4. Find any jammed paper inside the product, grasp it with both hands, and then pull it out of the product, toward you.


5. If the product has a duplexer, push the latch on the top of the duplexer and lower its cover.

6. Carefully remove any jammed paper.

7. Close the cover.

8. Reinsert the rear-access panel or the duplexer into the product.

9. Plug the power cord back into the product.

10. Turn on the product.

Step three: Open the top cover and clear the jam

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Open the carriage access door. The carriage moves to the right side of the product.


4. Gently pull the paper out of the rollers.



5. After clearing the jam, close the carriage door.

6. Plug the power cord back into the product.

7. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step four: Clear the jam from paper tray 1

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the output tray and then check for jammed paper in input tray 1.

Use these steps to remove any jammed paper.

a. Raise the output tray.

b. Grasp the jammed paper and pull it out of the product, toward you.

c. Lower the output tray.

5. Plug the power cord back into the product.

6. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, and if paper tray 2 is not installed on the product, proceed to 'Step six: Clear the jam from the automatic document feeder (ADF).'

· If the issue continues, and if paper tray 2 is installed on the product, proceed to the next step.

Step five: Clear the jam from paper tray 2

1. Remove all paper from the output tray.

2. Turn off the product.

3. Unplug the power cord from the back of the product.

4. Lift the product off tray 2.

5. Remove the jammed paper from the bottom of the product or from tray 2.

6. Reposition the product on top of tray 2.

7. Plug the power cord back into the product.

8. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

Step six: Clear the jam from the automatic document feeder

1. Turn off the product.

2. Unplug the power cord from the back of the product.

3. Remove the ADF input tray and open the ADF cover.

4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside.

5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

6. Check the ADF paper path for jammed paper.

7. Check for jammed paper where paper enters the ADF paper cleanout.

o If the paper comes out with gentle pulling, proceed to step 9.

o If the paper does not come out with gentle pulling, follow these instructions.

1. Open the ADF, and then use both hands to gently loosen the paper.

2. When the paper is free, gently pull it out.

3. Close the ADF.

8. Lower the green lever.

Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.


9. Replace the ADF input tray.

10. Check the following to make sure that the ADF frame and parts are secure and correctly set up.

o Make sure that the ADF frame is secure and attached correctly.

o Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.

o Make sure that the ADF pick mechanism is secure. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open.

Make sure that the two-catch is holding the roller mechanism securely in place and that the stack stopper is in the correct position.

1 - Stack stopper

2 - Two-catch

11. Plug the power cord back into the product.

12. Turn on the product.

13. Try printing a document.

· If the issue is resolved, do not continue troubleshooting.

· If the issue continues, proceed to the next step.

290/291/292 Scanner Jam
1 Open the ADF top cover.
2 Remove the jammed paper by gently pulling it straight out.
3 Close the ADF top cover, and then load the documents back into the ADF.
Note: To prevent document jams, use the scanner glass rather than the ADF for thick,
thin, or a mixed set of documents.
4 Press Start to resume.

: Clear the jam from paper tray 1

1. Remove all paper from the output tray.
2. Turn off the product.
3. Unplug the power cord from the back of the product.
4. Lift the output tray and then check for jammed paper in input tray 1. Use these steps to remove any jammed paper.
   1. Raise the output tray. Figure 3: Raise the output tray
   2. Grasp the jammed paper and pull it out of the product, toward you.
   3. Lower the output tray.
5. Plug the power cord back into the product.
6. Try printing a document.

• 1. Remove all paper from the output tray.
  2. Turn off the product.
  3. Unplug the power cord from the back of the product.
  4. Lift the product off tray 2.
  5. Remove the jammed paper from the bottom of the product or from tray 2.
  6. Reposition the product on top of tray 2.
  7. Plug the power cord back into the product.
  8. Try printing a document.
  • If the issue is resolved, do not continue troubleshooting.
  • If the issue continues, proceed to the next step.

If you would prefer to view a video with audio instructions, click here (in English).

1. Turn off the product.
2. Unplug the power cord from the back of the product.
3. Remove the ADF input tray and open the ADF cover. Figure 4: Open the ADF cover
4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside. Figure 5: Remove the jam cleanout part
5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open. Figure 6: Lift the green lever
6. Check the ADF paper path for jammed paper. Figure 7: Paper jammed in ADF paper path
7. Check for jammed paper where paper enters the ADF paper cleanout. Figure 8: Paper jammed as it enters the ADF paper cleanout
8. Gently remove the paper without tearing it. Figure 9: Remove the jammed paper
   
   • If the paper does not come out with gentle pulling, follow these instructions.
     1. Open the ADF, and then use both hands to gently loosen the paper.
     2. When the paper is free, gently pull it out.
     3. Close the ADF.
9. Lower the green lever.
10. Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.
11. Replace the ADF input tray.
12. • Figure 11: Follow the correct method to attach the ADF frame
    • Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.
      

HP LaserJet 3050z, 3050 All-in-one, 3052, 3055, 3390 and 3392 versatile printer - Error reported: Document Feeder Jam ISSUE: How to correct the HP LaserJet 3050z, 3050 All-In-One, 3052, 3055, 3390 and 3392 versatile printer if this error is reported: Document Feeder Jam SOLUTION:

• Clear the jammed media from ADF (HP LaserJet 3050, 3050z).

1. Open the ADF cover plate.
2. Remove any jammed media with care.Take out the page gently. NOTE: Take care not to tear the paper.
3. Close the ADF cover plate.

• Clear the jammed media from ADF (HP LaserJet 3390, 3392, 3052 and 3055).

1. Open the ADF cover plate. NOTE: Check whether all packaging straps inside the ADF are removed.
2. Unload the jam clearance component.Lift the two handles with both hands until the component clutch is released.Rotate and lift the jam clearance component, and then put it aside.
3. Lift the green handle, and rotate the paper picker until it is opened.
4. Gently remove the page without tearing it.If you feel resistance, go to the next step.
5. Open the ADF cover plate, and loosen the media gently with both hands.
6. When the media are stopped, pull the media out gently along the shown direction.
7. Close the cover plate of the flat scanner (HP LaserJet 3390, 3392, 3052, 3055).
8. Pull down the green handle.
9. Insert the jam clearance component to reinstall it.Press the two reeds until the component is properly engaged.Install the clearance component correctly. Otherwise, paper jams will continue to occur.
10. Close the ADF cover plate.

Have a good day

usual problem is a paper sensor (most likely a small lever) has gotten stuck.. find the paper sensors and reposition them

Open ADF cover
Lift up Pickup roller Assy
remove spring from pickup roller assy
Remove pickup roller assy gently pull it towards you
Carefully remove green plastic diverter
note this is held in place by 4 plastic pins 2 on each side
look in the opening for foreign objects.
( I have found labels, money, paperclips, plastic pieces,jammed paper in this area)