I am having an issue with this Zebra printer only printing half of a lable. I have chaged the label top from one extreme to the other and I don't see any other parameters that would affect this. I am using sentinel s5 to compile info from codesoft and a text file I used for variable information. Thanks in advance for any help in this matter.
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I'm assuming you mean half is showing up as you go across the label. If that is the case and it's a very clear line where the print is cut off, then check the print width setting through the front panel of the printer. Press SETUP and look for setting called MAX WIDTH. It should be set to 104MM (4") which is the width of the print head. It is set to something smaller if the print is being cutoff.
If the print is fading away as you go across then that it is a print head balance issue. Look at the print head pressure dials on top of the print head assembly to make sure they are set evenly.
This can happen if your page size in your driver is not set to the actual label size. It can happen if you have old .dll driver files mixed with your mew driver installation.
This is what I would do:
Uninstall the driver completely - delete the icon in Printers and Faxes. Drop down the file menu there and choose server properties and remove the driver for all Zebra printers from the Drivers tab. Go into the LCD menu of the printer and load defaults. Go back into the LCD meny and look at the page width setting. Your printer has 300 dots per inch, so a 4 inch label would be 1200 dots wide.
Another thing to consider is that you may be trying to printer to a 300 dpi printer from a 203 dpi driver. Make sure that you choose 300dpi when you reinstall. This should work.... If not, repost with more details about your application and driver. I can assure you that this is not a printer problem unless half of your printhead has failed.... unlikely, but possible....
Label definition in printer driver may need adjustment. Try calibrating printer, printer on solid green light, hold down feed key & release after light blinks 4 times, (blinks once, twice, three times then 4 times) Download the Zebra setup utility and use it to configure printer.
recalibrate the printer in the set up.
Don't just do a quick cal from the front panel.
Make sure your driver is the correct dpi zebra driver, either zebra or my preferred seagull scientific.
by .5 of the label, do you mean width or heigth.
If it is heigth, check to make sure you are set for top of print correctly. Also you will have to back feed for a label that short.
Check the tension on the Ribbon Take-up Spindle there is a nut on it that sometimes can loosen or tighten its self and will throw off the lables. Its a nut that has a of couple Hex nuts on the corner, screw the nut to about the 3rd thread from the top of the bolt facing you then tighten the hex nuts on the corners of the nut. Then try printing the labels make sure the media guide also is set to the lable size that is installed.
Restart your computer. Turn your printer off and back on again. Restart your software for printing lables. When updating the printer drivers, all software needs to be restarted to make sure that the form controls are working properly.